Ask ECRl: Health Assessments on the Patient Portal
August 26, 2021 | Ambulatory Care Risk Management
A risk manager recently asked about implementing a new process in their facility for patients to complete the Protocol for Responding to and Assessing Patients' Assets, Risks, and Experiences (PRAPARE) and Patient Health Questionnaire Quick Depression Assessment (PHQ-9) forms via the facility's patient portal. The risk manager expressed concern regarding patients scoring high on the forms, but then not reporting for their appointments.
In our response, we stressed that from a liability standpoint,...