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​Report a Device Problem

ECRI Institute strongly encourages healthcare providers, patients, and manufacturers to report medical-device-related incidents and deficiencies to our free, voluntary, and confidential Problem Reporting Network. When we determine that specific device hazards may exist, we inform the manufacturers and encourage them to correct the problem. We publish the resulting safety information in Health Devices Alerts for our members, and occasionally in special notices for the public. 


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Device Identification

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Problem Description


* Please use the following text box to describe the hazard or problem in detail. Include how it was discovered, any action you took, and the response of any suppliers or manufacturers. Please also mail or fax any related correspondence, when possible. Sketches, photographs, or copies of portions of operating manuals are often helpful in describing the problem, especially if the affected device is not available for examination at ECRI Institute. Retain all disposable accessories involved in an incident. Please do not send any device to ECRI Institute until requested.