Reset-Password If you have forgotten your password, please type your email address that is tied to your user account. If you can not remember your email address, please contact either your local organization registration manager or ECRI support. Email Address When you click Reset Password, we will send you an email with a link that will allow you to reset your password. Your old password will be inactive. This can not be undone. Return to the ECRI home page > Please create a new password Please confirm the new password Return to the ECRI home page > Your password has been reset successfully. Return to the ECRI home page >