Quality: Healthcare’s True North

Alide Chase, B.S., M.S., senior vice president of Medicare Clinical Operations and Population Care, Kaiser Foundation Hospitals and Kaiser Foundation Health Plan, Inc., oversees programs that support the development and implementation of a national Medicare care delivery strategy for the organization. Chase is also the executive director of the Care Management Institute (CMI), which supports Kaiser Permanente in setting priorities for population care and transforming the organization’s healthcare culture. Chase also serves on the HRC editorial advisory board.

Before her career with Kaiser Permanente, Chase taught nursing and social sciences at the University of Portland, and she credits her time in academia for preparing her to undertake more leadership roles. “I taught in undergraduate and graduate programs, which gave me a basis for understanding and thinking about care delivery systems based on research and science,” explains Chase. “I learned to understand concepts...