Nation's Leading Healthcare Experts Address Changes in Workflow at ECRI Institute’s Annual Conference

Free public service conference to be held November 28-29, 2017, in Washington, DC

September 27, 2017

PLYMOUTH MEETING, PA—Changes in workflow for clinicians, health systems, and patients is an increasingly significant issue in the delivery of care. These changes impact quality, safety, and the effective use of technologies like electronic health records, and are intricately tied to the growing use of value-based payment systems in the public and private sector.

ECRI Institute's 24th Annual Conference, Workflow, Workarounds, and Overworked Health Systems: Innovations and Challenges for Quality, Safety, and Technology, a free public service conference, is being held November 28-29, 2017, at Georgetown University in Washington, DC.

This conference strengthens the emerging national dialog on practice efficiency and institutional culture and their effects on care.

More than 30 top healthcare leaders from public and private sectors will speak in the nine plenary sessions, including a hospital CEO panel and insightful sessions on strategies to transform to high performing networks.

Some of the key questions and issues being addressed include:

  • How Value-based Payment Impacts Workflow and Workarounds
  • The Purpose and Effectiveness of Quality Monitoring and Measurement-setting Organizations and their Influence on Standardization, Workflow, and Innovation
  • When Workarounds are the Norm in Clinical Care
  • Standardization and Innovation in Health Systems
  • What Patients and the Public Want: Innovation, Oversight, Affordability, and Patient Centeredness
  • The Important Impact of EHR Configurations on Workflow and Workarounds

"This conference explores a range of issues and the evidence on whether and how they are being addressed," says Jeffrey C. Lerner, PhD, ECRI Institute's president and chief executive officer. "While no single conference can solve complex issues with simple answers, this day and a half exploration of multifaceted issues gives people the opportunity to be better informed through guided, evidence-informed, discussion with healthcare leaders."

Designed for a multi-staker audience, the conference is appropriate for hospital and health system executives, public and private payers, electronic health record executives, quality officers, researchers, and policy makers.

This national conference is co-planned and co-sponsored with thought leaders from AcademyHealth, Bipartisan Policy Center, Department of Veterans Affairs, Georgetown University, Kaiser Permanente, Leonard Davis Institute of Health Economics at the University of Pennsylvania, Patient-Centered Outcomes Research Institute (PCORI), Substance Abuse and Mental Health Services Administration (SAMHSA), and the University of Pennsylvania Health System.

“Workflow, Workarounds, and Overworked Health Systems: Innovations and Challenges for Quality, Safety, and Technology" is a free public service conference. There is no registration fee, but advance registration is required, as space is limited. Press credentials are available by contacting Laurie Menyo, director of public relations, at ECRI Institute will offer live updates from the event on Twitter at #ECRIWorks.

For additional questions, contact ECRI Institute by e-mail at or by phone at (610) 825-6000, ext. 5310.

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About ECRI Institute
ECRI Institute (, a nonprofit organization, dedicates itself to bringing the discipline of applied scientific research to healthcare to discover which medical procedures, devices, drugs, and processes enable improved patient care. As pioneers in this science for 50 years, ECRI Institute marries experience and independence with the objectivity of evidence-based research. Strict conflict-of-interest guidelines ensure objectivity. ECRI Institute is designated an Evidence-based Practice Center by the U.S. Agency for Healthcare Research and Quality. ECRI Institute PSO is listed as a federally certified Patient Safety Organization by the U.S. Department of Health and Human Services. ECRI Institute convened and operates the Partnership for Health IT Patient Safety, a multi-stakeholder collaborative.

For more information, contact:
Laurie Menyo, Director of Public Relations and Marketing Communications
(610) 825-6000, ext. 5310