Aging Services Risk Quality and Safety Guidance

Public View

​​As a continuing care leader, you want to do all you can to protect the safety of residents and workers and minimize risk throughout your facility. The Continuing Care Risk Management (CCRM) System gives you advice and tools to help you realize your resident safety and risk management goals.

CCRM provides in-depth research and recommendations on an ever-expanding list of topics including:
  • Culture of safety
  • Development of a risk management program
  • Pressure ulcer prevention
  • Medication safety
  • Infection control
  • Nutrition and hydration
  • CMS compliance
  • Falls prevention
  • Long-term care worker safety, plus many others

Why One Member Chooses to Work with ECRI

Create a Culture of Safety for Your Residents and Staff 

Contact our staff to learn how these resources can help you and your organization meet your goals. Call: (610) 825-6000, ext. 5891 or e-mail: clientservices@ecri.org.

 What You Receive As A Member

​Face continuing care challenges with confidence. Get access to an online library of resources, including:

  • Self-assessment questionnaires to help you evaluate current risk management and resident safety processes
  • Risk analyses with resident safety/risk management recommendations
  • Library of downloadable, customizable sample policies, procedures, and tools
  • Issues in Continuing Care Risk Management, the biweekly e-news with the latest industry news, legal case notes, regulatory updates, and program announcements
  • Personalized consultation through telephone, e-mail, or fax. Call on our in-house experts in resident safety and continuing care risk management for help with your toughest challenges.

 Samples from CCRM

 

 

Article Offers Guidance on Preventing Resident Abuse, Neglect, and Exploitationhttps://www.ecri.org/components/CCRM/Pages/IICCRM062918_article.aspxArticle Offers Guidance on Preventing Resident Abuse, Neglect, and Exploitation2018-06-29T00:00:00Z ​In its June 12, 2018 column in Annals of Long-Term Care, ECRI Institute published gu​idance on preventing the abuse, neglect, and exploitation of older and vulnerable adults.
Ask ECRI: Working with Rideshare Services for Resident-Requested Transporthttps://www.ecri.org/components/CCRM/Pages/AskECRI041918.aspxAsk ECRI: Working with Rideshare Services for Resident-Requested Transport2018-04-19T00:00:00Z ​ECRI Institute has received multiple inquires about ridesharing services, such as Uber and Lyft, allowing aging services organizations and other healthcare entities to book rides on behalf of their residents and patients who do not have a ridesharing account. Member organizations have sought guidance about the possible risks from teaming up with ridesharing services to provide resident-requested transport.
Ask ECRI: Using Drones to Monitor the Campus and Search for Missing Residentshttps://www.ecri.org/components/CCRM/Pages/AskECRI031918.aspxAsk ECRI: Using Drones to Monitor the Campus and Search for Missing Residents2018-03-19T00:00:00Z ​A risk manager in an aging services organization recently asked ECRI Institute for guidance on using drones for additional security and monitoring around the campus. In our response, ECRI Institute notes that the same risk management techniques used to address other issues—specifically, focusing on risk identification, analysis, and mitigation—are pertinent when considering rolling out drones as part of a security plan.
Better Together: QAPI and Risk Management Practices Can Reduce Harm and Manage Legal Discoveryhttps://www.ecri.org/components/CCRM/Pages/IICCRM110317_Better.aspxBetter Together: QAPI and Risk Management Practices Can Reduce Harm and Manage Legal Discovery2017-11-03T00:00:00Z ​Organizations that design and implement integrated risk management and quality assurance and performance improvement (QAPI) systems can reduce harm and help manage legal risks during discovery, according to an article published in the September/October 2017 issue of Annals of Long-Term Care.
Ask ECRI: Mitigating Risks from Public Use of Surrounding Propertyhttps://www.ecri.org/components/CCRM/Pages/AskECRI072417.aspxAsk ECRI: Mitigating Risks from Public Use of Surrounding Property2017-07-24T00:00:00Z ​An ECRI Institute member recently asked about a continuing care retirement community's liability for nearby neighborhood residents who walk on the trails and roads behind the facility. The member asked, "What is the organization's liability if someone gets hurt?"