Aging Services Risk Quality and Safety Guidance

Public View

​​As a continuing care leader, you want to do all you can to protect the safety of residents and workers and minimize risk throughout your facility. The Continuing Care Risk Management (CCRM) System gives you advice and tools to help you realize your resident safety and risk management goals.

CCRM provides in-depth research and recommendations on an ever-expanding list of topics including:
  • Culture of safety
  • Development of a risk management program
  • Pressure ulcer prevention
  • Medication safety
  • Infection control
  • Nutrition and hydration
  • CMS compliance
  • Falls prevention
  • Long-term care worker safety, plus many others

Why One Member Chooses to Work with ECRI

Create a Culture of Safety for Your Residents and Staff 

Contact our staff to learn how these resources can help you and your organization meet your goals. Call: (610) 825-6000, ext. 5891 or e-mail:

 What You Receive As A Member

​Face continuing care challenges with confidence. Get access to an online library of resources, including:

  • Self-assessment questionnaires to help you evaluate current risk management and resident safety processes
  • Risk analyses with resident safety/risk management recommendations
  • Library of downloadable, customizable sample policies, procedures, and tools
  • Issues in Continuing Care Risk Management, the biweekly e-news with the latest industry news, legal case notes, regulatory updates, and program announcements
  • Personalized consultation through telephone, e-mail, or fax. Call on our in-house experts in resident safety and continuing care risk management for help with your toughest challenges.

 Samples from CCRM



Researchers Develop Nursing Home Frailty Assessment Tool Develop Nursing Home Frailty Assessment Tool2018-11-02T00:00:00Z ​Frailty in older adults is associated with a multitude of adverse events, such as falls, weight loss, and functional decline and can lead to risky hospitalizations and even death. Writing in the September/October 2018 issue of Annals of Long-Term Care, researchers describe a fra​ilty scale they developed to help staff identify residents most at risk of experiencing an adverse event.
Ask ECRI: Family, Staff Disagreements over Need for Transfer to Hospital ECRI: Family, Staff Disagreements over Need for Transfer to Hospital2018-10-15T00:00:00Z A risk manager asked for guidance on handling situations in which a resident falls and clinical staff recommend that the individual be taken to the hospital, but the individual's family and physician disagree. In our response, ECRI recommends that because of the legal aspects to this question, the organization should consult legal counsel, preferably someone with regulatory experience, for an additional objective review.
Photography and Surveillance: Risk Management Tips for Long-Term Care Facilities and Surveillance: Risk Management Tips for Long-Term Care Facilities2018-09-07T00:00:00Z ​Many facilities use surveillance cameras as a means to monitor their grounds, help prevent residents from wandering, and ensure resident safety within their personal space, according to an article published in Annals of Long-Term Care on August 13, 2018.
Article Offers Guidance on Preventing Resident Abuse, Neglect, and Exploitation Offers Guidance on Preventing Resident Abuse, Neglect, and Exploitation2018-06-29T00:00:00Z ​In its June 12, 2018 column in Annals of Long-Term Care, ECRI Institute published gu​idance on preventing the abuse, neglect, and exploitation of older and vulnerable adults.
Ask ECRI: Drivers with Hearing Loss Who Are Responsible for Resident Transport ECRI: Drivers with Hearing Loss Who Are Responsible for Resident Transport2018-06-25T00:00:00Z A risk manager recently asked for guidance and resources pertaining to hearing-impaired drivers, with an emphasis on safety considerations in a hearing-impaired driver transporting residents at a continuing care retirement community. In our response, ECRI Institute notes that facility-employed drivers may raise a host of risk considerations that are separate from hearing impairment, including the individual's driving record and automobile insurance coverage.