Aging Services Risk Quality and Safety Guidance

Public View

​​As a continuing care leader, you want to do all you can to protect the safety of residents and workers and minimize risk throughout your facility. The Continuing Care Risk Management (CCRM) System gives you advice and tools to help you realize your resident safety and risk management goals.

CCRM provides in-depth research and recommendations on an ever-expanding list of topics including:
  • Culture of safety
  • Development of a risk management program
  • Pressure ulcer prevention
  • Medication safety
  • Infection control
  • Nutrition and hydration
  • CMS compliance
  • Falls prevention
  • Long-term care worker safety, plus many others

Why One Member Chooses to Work with ECRI

Create a Culture of Safety for Your Residents and Staff 

Contact our staff to learn how these resources can help you and your organization meet your goals. Call: (610) 825-6000, ext. 5891 or e-mail:

 What You Receive As A Member

​Face continuing care challenges with confidence. Get access to an online library of resources, including:

  • Self-assessment questionnaires to help you evaluate current risk management and resident safety processes
  • Risk analyses with resident safety/risk management recommendations
  • Library of downloadable, customizable sample policies, procedures, and tools
  • Issues in Continuing Care Risk Management, the biweekly e-news with the latest industry news, legal case notes, regulatory updates, and program announcements
  • Personalized consultation through telephone, e-mail, or fax. Call on our in-house experts in resident safety and continuing care risk management for help with your toughest challenges.

 Samples from CCRM



Better Together: QAPI and Risk Management Practices Can Reduce Harm and Manage Legal Discovery Together: QAPI and Risk Management Practices Can Reduce Harm and Manage Legal Discovery2017-11-03T00:00:00Z ​Organizations that design and implement integrated risk management and quality assurance and performance improvement (QAPI) systems can reduce harm and help manage legal risks during discovery, according to an article published in the September/October 2017 issue of Annals of Long-Term Care.
Ask ECRI: Mitigating Risks from Public Use of Surrounding Property ECRI: Mitigating Risks from Public Use of Surrounding Property2017-07-24T00:00:00Z ​An ECRI Institute member recently asked about a continuing care retirement community's liability for nearby neighborhood residents who walk on the trails and roads behind the facility. The member asked, "What is the organization's liability if someone gets hurt?"
Pennsylvania Nursing Homes See Massive Increase in Fines Nursing Homes See Massive Increase in Fines 2017-06-02T00:00:00Z ​Nursing homes in Pennsylvania were fined more frequently by the state's department of health in the first four months of 2017 than in the previous three years combined, according to a May 17, 2017, article in the Philadelphia Inquirer.
Ask ECRI: Bicycle Safety and Waivers for Residents ECRI: Bicycle Safety and Waivers for Residents2017-04-24T00:00:00Z ​​A risk manager recently wrote to ECRI Institute asking for guidance on bicycle safety for residents and volunteers, key elements to include in bicycle use policies, and effective waivers of liability for riders. In our response, ECRI Institute suggests bundling such a waiver with an orientation program and appropriate bicycle maintenance programs.
Nutrition and Hydration and Hydration2016-12-20T00:00:00Z This guidance article discusses the nutrition and hydration needs of older adults and describes steps aging services organizations can take to improve the nutritional status of residents.