ECRI Institute Patient Safety Organization

Report and learn from patient safety events in a legally protected environment with the nation’s leading federally certified Patient Safety Organization (PSO)

Real-world solutions to complex patient safety problems

Patient harm is the 14th leading cause of morbidity and mortality globally. In high-income countries, as many as one in 10 patients are harmed while receiving hospital care—and nearly half of these patient safety events are preventable. As your hospital, healthcare organization, long term care facility, or ambulatory care center works to drive patient safety improvement, count on the ECRI Institute Patient Safety Organization (PSO).

The U.S. Department of Health and Human Services formally designated ECRI Institute as a PSO in 2008. Since then, ECRI Institute PSO has studied more than 3 million adverse events and near-misses from over 1,800 healthcare providers across acute, ambulatory, and aging care.

You can join ECRI Institute PSO or tap into our resources to support your own PSO. Either way, we deliver value to members through a collaborative approach spanning from data and evidence collection and analysis to actionable advice on best practices and process redesign.

Data-driven insights help in addressing safety, risk, and quality issues

ECRI Institute PSO maintains one of the largest patient safety reporting and learning system—collecting and analyzing millions of patient safety events across 90 percent of the United States. Our mapping services automatically route adverse event information from PSO members to ECRI. Our analysts then comb through events, identify trends, research specific topics, pinpoint solutions, and convert these findings into actionable reports. With clear insights into recommended practices and priorities, ECRI Institute PSO helps our members stay ahead of patient safety challenges.

“For risk managers, it’s all about getting the information to change practices and reduce exposure. Hospital risk managers that don’t use ECRI are putting themselves at a distinct disadvantage.”
- Kenneth Felton, RN, MS, CPHRM, DFASHRM, Senior Risk Management Consultant, Willis National Healthcare Practice

Engage patient safety experts for custom support

ECRI Institute PSO also offers liaisons who can serve as patient safety coaches—providing tailored support as you adjust your patient safety program and work to quickly resolve pressing issues. Your liaison can guide you in identifying and addressing the root causes of adverse events or near-misses. Custom research, data analysis, action plans, and demonstrated best practices can help you achieve your patient safety improvement goals.

Dive deeper with a patient safety dashboard

While our big-picture analyses help identify broad trends and best practices, our advanced dashboard reporting empowers you to take a closer look at your organization’s own patient safety data by facility or system.


The dashboard is a powerful tool for identifying and addressing patient safety issues—from analyzing adverse event data and comparing trends to finding opportunities for improvement. It also helps in forecasting outcomes and comparing your performance against a specific group or the national average.

“Our members have told me, ‘I joined for the protections but find the feedback to be the most useful.’”
- Bill Bell, Director, General Counsel, Florida Hospital Association, The Patient Safety Organization of Florida

Keep driving patient safety improvement

Membership in ECRI Institute PSO also gives you access to online toolkits—including self-assessment questionnaires and policy/procedure examples to help address risk management, patient safety, and worker safety challenges. In addition, we offer an array of continuing education covering patient safety, risk management, and compliance to help you stay current on industry changes, regulatory updates, and device problems. Know that our PSO is backed by our experienced clinical advisory council.

Interested in learning more? Request a demo today.