Event Response

​​​​​Guidan​ceDisclosing Unanticipated Adverse OutcomesEvent Reportin​g in Ambulatory Care​Getting the Most out of Root-Cause AnalysesEducation and training​Effective Communication and Disclosure Training ProgramSample Polici​es and ToolsCommunicating With Patients After an Event: Do's and Don'tsCommunicating With Patients After an Event: Handling ReactionsComparison: Root Cause and Apparent Cause AnalysisRespectful Management of Serious Adverse Events ChecklistRoot-Cause Analysis: Common Pitfalls and Strategies to Avoid ThemRoot-Cause Analysis: Questions for Discussion and Self-AssessmentSample Event-Reporting Policy​User Q&AAsk ECRI: Reviewing Unanticipated Patient Deaths