Environmental Scan of Patient Safety in Primary Care Reveals Issues with Health Literacy and Usability

April 17, 2017 | Strategic Insights for Ambulatory Care


​Research into current methods for patient and family engagement in primary care settings shows several gaps in evidence to support patient safety improvement through intervention, including a lack of culturally sensitive and appropriate tools, limited measures of assessment, and limited evidence of infrastructure. This information is presented in an environmental scan released by the Agency for Healthcare Research and Quality (AHRQ) in March 2017. The environmental scan is the first component of the Guide to Improving Safety in Primary Care Settings by Engaging Patients and Families, a project developed by AHRQ in hopes of helping healthcare organizations improve patient safety. The scan reviewed current literature to study the impact of methods to pinpoint areas of improvement, which would then be showcased in AHRQ's guide.

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