Improving Physician Satisfaction Is Key to Delivering High-Quality Care

March 4, 2016 | Strategic Insights for Ambulatory Care

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​High physician satisfaction may drive quality of care and health outcomes and may contribute to lower-cost care, according to Christine A. Sinsky, MD, Vice President for Professional Satisfaction at the American Medical Association and a primary care physician in community practice in Dubuque, Iowa, during a February 2016 interview. Sinsky observes that physician satisfaction has plummeted since the advent of electronic health records, which often make documentation more time-consuming than ever for physicians. The competing demands of administrative work prevent physicians from engaging with patients—one of the most rewarding aspects of medical care that can inoculate physicians against burnout, she said.

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