When Doctors and Patients Disagree, Doctors’ Ratings May Suffer

January 22, 2018 | Strategic Insights for Ambulatory Care


​Patients who request pain medication may be more dissatisfied when a provider refuses their request than patients who requests an antibiotic for a similar condition, according to a study published in the January 2018 issue of JAMA Internal Medicine. Of the more than 1,300 visits made to a family physician included in the study, 68% featured at least one specific request made by the patient. Of those, 85% were granted by the physician.

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