Epic Win? Physicians Weigh In on the Most Popular EHR Vendors

January 22, 2018 | Strategic Insights for Ambulatory Care


​Although dissatisfaction with electronic health records (EHRs) remains common, only a small percentage of physicians say they plan to leave their current EHR vendor according to a new survey from Reaction Data. Most reports about EHR satisfaction are generated by talking to executives and information technology staff, the article said, which often leaves out the opinions of those who use the EHR on a daily basis. The authors thus conducted a survey of 889 physicians, 57% of whom work in ambulatory clinics and 43% of whom work in acute care. The results showed that just 16% of those working in ambulatory facilities and 11% of those in acute-care facilities plan to leave their current vendors. Epic was the most commonly used EHR vendor among those working both in acute care (61% reported using it) and ambulatory settings (22% reported using it).

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