Study Identifies Communication Failures in Nearly Half of Malpractice Claims
January 18, 2022 | Strategic Insights for Ambulatory Care
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What's the news. Failures in communication contribute significantly to malpractice claims and pose a significant threat to patient safety, says a December 15, 2021, study in the Journal of Patient Safety. In a retrospective review of a random sample of malpractice claims from 2001 to 2011 in a national claims database, researchers found that communication failures were identified in 49% of claims.