OCR Issues Tool to Help First Responders Communicate with Persons with Limited English Proficiency during Disasters

December 12, 2018 | Strategic Insights for Health System


​The U.S. Department of Health and Human Services' Office for Civil Rights (OCR) has released a checklist outlining action steps, best practices, recommendations, and resources designed to help emergency responders communicate with persons of limited English proficiency (LEP) and persons with disabilities during disasters. The checklist offers recommendations and action steps regarding language access and effective communication.

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