Father and Mother May Know Best When It Comes to Reporting Hospital Errors

March 9, 2016 | Strategic Insights for Health System


​Parents are an underutilized source for reporting medical errors and preventable adverse events affecting their children, said a February 29 study in JAMA Pediatrics. About 1 in 10 parents spotted mistakes that physicians did not in the observational study, which took place on two pediatric units at a Boston hospital. Parents of 384 children completed written surveys detailing safety incidents at the hospital, and two physician reviewers then classified the incidents as "medical errors, other quality issues, or situations that weren't safety problems." A total of 34 parents (8.9%) reported 37 safety incidents.

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