Ask HRC: Preparing for High-Risk Infectious Diseases: Communicating with the Public and Staff
January 13, 2015 | Healthcare Risk, Quality, & Safety Guidance
Faced with real or perceived threats of a high-risk infectious disease, the public, patients or residents, family members, and staff may have many concerns and questions about the disease in general or about their risk of encountering it in the organization. Healthcare and aging services organizations should plan ways to communicate with these groups regarding high-risk infectious diseases as part of their emergency plan.
Organizations across the continuum of care can take a wide variety of steps to communicate with these groups regarding high-risk infectious diseases. Following are just...