Resident Identification

Resident safety hinges on delivering care and services to the right person. Yet, the risk of wrong-resident errors is ever-present for the multitude of resident encounters occurring daily in aging services organizations.

Because most, if not all, wrong-resident errors are preventable, organizations can adopt strategies to ensure correct resident identification. No single strategy, however, can prevent all resident identification errors because the errors have multiple causes. An effective approach incorporates a...