What Are the “Four Es” of a Reporting Culture?
December 28, 2018 | Aging Services Risk, Quality, & Safety Guidance
Joint Commission's December 11, 2018, Sentinel Event Alert addresses how healthcare organizations can create a successful reporting culture. A related infographic describes the Four Es of a Reporting Culture: establish trust; encourage reporting; eliminate fear of punishment; and examine errors, close calls, and hazardous conditions. To establish trust organization-wide, Joint Commission says, leaders must communicate their commitment to building a safety culture.