Informed Refusal: What to Do When Residents Say "No"

December 28, 2018 | Aging Services Risk, Quality, & Safety Guidance

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​When a resident refuses medical treatment, risk management and care professionals should strive to verify and document informed refusal and update the resident's care plan, according to an article published in the December 2018 issue of Caring for the Ages. Further, the authors say, facilities should obtain alternative treatment consents, acknowledgements, and waivers to help protect facilities from threat of lawsuits and noncompliance citations. The article provides an example of informed refusal from a resident and her husband who refused walking assistance although they both exhibited gait instability.

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