Volunteer Notetakers Help People Keep Track of Doctor’s Visits

March 14, 2014 | Aging Services Risk, Quality, & Safety Guidance

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​Volunteer medical notetakers, who have no medical training and are not patient advocates, are helping to bridge the communication gap between patients and physicians to ensure that crucial information is not missed, according to a March 3, 2014, PBS NewsHour story. The story focuses on an 85-year-old Washington, DC, patient who brings a volunteer to her physician visits to take notes and remind the patient of questions she planned to ask.

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