How to Become Known as a Leader in Postacute and Long-Term Care
February 28, 2014 | Aging Services Risk, Quality, & Safety Guidance
To position their organizations as leaders in postacute and long-term care, skilled nursing administrators need to strengthen critical relationships, writes Jeff Stewart, NHA, director of operations, North American Health Care, Inc., in a February 20, 2014, article in Long-Term Living. He offers five strategies for doing so. First, get to know residents’ attending physicians. Stewart suggests visiting their offices, asking for feedback, and working with them to improve care. Second, go out into the medical community. By talking with hospitals, physician groups, and managed care organizations, the administrator can learn about their needs and show how the organization can help these groups meet their clinical goals. Third, network. Visiting representatives from assisted-living facilities, home care agencies, hospice providers, and vendors may be sources of information and connections.