FAQ Page ContentHere are some questions frequently asked about ECRI Institute. General Questions What does ECRI stand for?ECRI stands for Emergency Care Research Institute. In 2007, we expanded our name to ECRI Institute to better describe our foundation in independence and scientific research.How do I become a member of ECRI Institute? What is the cost?ECRI Institute offers a variety of memberships and services across the healthcare continuum (see our Memberships and Services page). Please call our Client Services department at 610-825-6000 ext. 5891 or e-mail email@example.com to discuss your needs.I am already a member and have questions about a specific product. Who should I contact?Visit our live chat or contact our client services department at 610-825-6000 ext. 5891 or e-mail firstname.lastname@example.org for assistance.My organization is a Federally Qualified Health Center (FQHC) – how can we access ECRI content?E-mail Clinical_RM_Program@ecri.org to request access to our online resources.Where is ECRI Institute located?Our headquarters:5200 Butler PikePlymouth Meeting, PA 19462 USAWe also have offices in the United Kingdom, Middle East, and Asia Pacific regions. Technical Questions I am a member, why am I unable to access my content?Please confirm that you are logged into the ECRI Institute website. If you are logged in, and still unable to access, the document may not be part of your subscription. Please contact us via chat, or e-mail email@example.com for assistance.What browsers are supported by www.ecri.org?Currently we support Internet Explorer (IE) 11 and IE 10 only. We are working to support additional platforms.I checked “Remember me on this computer,” so why do I still have to log in each time I enter the site?In order to utilize the “Remember Me” feature, you must confirm that cookies are enabled in your browser settings. If your browser is set to delete your history on exit, the “Remember Me” feature will not work.