Advancing Patient Care Excellence through Human Factors Engineering

October 11-12, 2023


Clinicians are expected to rapidly process time dependencies, complicated devices, new technologies, and extensive amounts of digital information. This sociotechnical environment continues to stress clinicians’ cognitive load, leading to burnout and medical errors. Redesigning clinicians’ work and reducing cognitive load makes the delivery of healthcare safer for both patients and clinicians and reduces preventable medical errors that contribute to an estimated 100,000 deaths every year.

Taking a blended approach that considers the clinical environment, safety infrastructure, and human factors engineering (HFE), the Advancing Patient Care Excellence through Human Factors Engineering workshop will highlight these critical perspectives and explore how HFE integration can improve clinical operations, reduce adverse events, and enhance quality care through hands-on learning in ECRI’s new independent medical device evaluation laboratory. During this 2-day workshop, experts will teach you how to integrate HFE early to achieve the best outcomes, identify critical risks where the system may facilitate error, build paths to eliminate failure modes and reduce organizational costs.

Learning objectives

At the conclusion of the training, participants will be able to:

  • Differentiate between six usability methods and when to use them
  • Compare and contrast the three types of usability evaluation
  • Develop methods of communicating and prioritizing usability findings
  • Understand how individuals can contribute to continuous improvement in providing care excellence
  • Relate the negative impact of design inefficiencies on decision-making to the increase of latency in providing healthcare services
  • Illustrate the process and application of HFE to healthcare

Event details

  • When:
    • October 11, 2023, 9:00 AM – 4:45 PM ET
    • October 12, 2023, 9:00 AM – 4:45 PM ET
  • Where: ECRI Headquarters, 5200 Butler Pike, Plymouth Meeting, PA 19462
  • Cost: $1,850 USD per person

Continuing education units: ECRI is accredited by the ACCME to provide continuing medical education for physicians and works with many other accredited providers to offer continuing education credits. For this program, applications for credit will be made with the California Board of Registered Nursing, the Certification Board for Professionals in Patient Safety (CPPS), and the American Society for Healthcare Risk Management (ASHRM). Please check this site for details on the type and amount of credit awarded, as approved.

Who should participate: Clinicians; patient safety, risk, or quality professionals interested in applying HFE to their work


Eve Perris, PhD
Human Factors Engineer, ECRI

Patrice Tremoulet, PhD
Human Factors Engineer, ECRI
Associate Professor, Rowan University

Priyanka Shah, MS
Senior Project Officer, ECRI

Shannon Davila, MSN, RN, CIC, CPHQ, FAPIC
Director, Total Systems Safety, ECRI


5200 Butler Pike
Plymouth Meeting, PA 19406