When patients follow-up with their primary care physicians after receiving acute care, the physicians may have to rely upon the patients' discharge documentation for care coordination. Recognizing that the reliance on these discharge documents is more frequent than providers suspect, human factors experts teamed with primary care physicians to evaluate the usability of these documents for the purpose of care coordination. Based upon this evaluation, recommendations were generated for creating discharge documents that will be useful and usable for patients, caregivers, and primary care physicians.
During the HIMSS18 Conference and Exhibition, Erin Sparnon, engineering manager at ECRI Institute, will lead a session titled “How Useful Are Discharge Documents for Care Coordination." In this session, Sparnon will identify the challenges in assessing usability of electronic health records (EHRs), describe a novel method for conducting heuristic evaluations of medical documentation, and share best practices for improving discharge documents.