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Accidents happen in healthcare. When an accident or serious adverse event occurs in your healthcare facility, you want to know how it occurred, the root causes, whether the incident must be reported, and how to prevent recurrence. For many types of accidents, investigation is critical to restoring operations, minimizing interdepartmental conflict, and maintaining staff confidence in the affected technology.

The Medical Device Adverse Event Investigation and Management course is intended to help attendees effectively perform investigations of medical device accidents. It will provide a detailed curriculum on medical device accidents, hazards, and problems focusing on applicable investigation techniques, problem reporting, management, and information resources. Attendees will be able to tap into common real-word examples from ECRI's nearly 50 years of incident investigation experience.

For more information, or if you have questions concerning the course, please contact Stephanie Wun by e-mail at or by phone at +011 (852) 2788-5547.

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James P. Keller Jr, MS

Vice President, International Market Development

​James Keller is responsible for the integration of ECRI Institute’s international operations with its headquarters. He leads ECRI headquarters efforts to support the mission, business operations, business development, planning, and overall growth for its international programs and services.

Keller is a recognized expert and frequently invited speaker on a wide range of health technology-related topics. These include patient safety, equipment management, strategic planning and forecasting, device utilization, nomenclature and asset management, and the convergence of medical devices and information systems.

​Organized with the Hong Kong Productivity Council (HKPC).

Hong Kong Productivity Council (HKPC) Building
Classroom 119
78 Tat Chee Avenue
Kowloon, Hong Kong

View the brochure for more information and to register for the Medical Device Adverse Event Investigation and Management course.