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​Medical device accidents are among the most serious adverse events in healthcare. Examples include patient deaths from alarm fatigue, infusion pump overdoses, surgical fires, defibrillator failures, and overexposure from CT scans.

Conducting an effective accident investigation is critical for healthcare organizations to understand what happened—and to prevent future adverse events. Getting it right can save lives, avoid tremendous cost, and significantly minimize liability risk. This requires a systematic process that can be applied to any medical device accident.

So, what are the first steps to take when an accident occurs? Who should be contacted? What is the best way to preserve the evidence?

In this 90-minute web conference, experts from ECRI Institute—which has investigated more medical device accidents than anyone else in the industry—discussed best practices for investigating adverse events.


 Hear the answers to the most popular questions asked at the webinar

​ECRI Institute web conference Q&A

Length: 11:40.



*This web conference is free for ECRI Institute Health Devices System™, Health Devices Gold™, and SELECTplus™ members. List price for archive recording and materials is $249.

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  • Mark E. Bruley, CCE, Vice President, Accident and Forensic Investigation, ECRI Institute
  • Bruce C. Hansel, PhD, CCE, Executive Director, Accident and Forensic Investigation, ECRI Institute
  • James P. Keller, Jr, MS, Vice President, Health Technology Evaluation and Safety, ECRI Institute
What you will learn:Who should attend?
  • An investigation process applicable to most technologies
  • How to properly preserve devices and related data for investigations
  • How to avoid spoliation of evidence claims
  • The 10 key steps needed for an effective investigation
  • Clinical engineers
  • Claims administrators
  • Risk managers
  • Biomedical engineers
  • Healthcare IT professionals
  • Patient safety officers
  • Nursing directors
  • Operating room directors
  • Senior administrators


​A Web Conference Presented by ECRI Institute