PSO Plus

Public View

​Share Learn Protect

Adverse events happen. The Patient Safety and Quality Improvement Act creates opportunities to reduce these unfortunate events. Under the Federal Protection you can:

  • Share information and compare experiences with other providers
  • Learn best practices to fix your specific problems
  • Take action to protect your patients—and your bottom line

Comprehensive resources to identify risk and drive patient safety improvement

It’s not just the information you put into a PSO, it’s the quality of information, analysis, advice, and support you get out of your PSO that will allow you to take full advantage of the Patient Safety and Quality Improvement Act—and give you the strong return-on-investment that you want for your organization, and your patients.

ECRI Institute PSO Plus helps you get your patient safety goals moving faster—save time, drive change, reduce lost revenue—without the staff hours required to create a program from scratch. PSO Plus lets you maximize your resources to:

  • Investigate issues and determine a plan for improvement with interactive assessments, independent review of root cause analyses, and more
  • Research potential solutions and guidance in a comprehensive evidence library and custom research support
  • Build a compelling business case for patient safety including audits, impact, effectiveness, affordability, and feasibility
  • Implement change with customizable tools and best practices
  • Measure and monitor results through paper and interactive auditing
  • Support change and maintain progress with educational programs and Continuing Medical Education

Deep and broad resources allow you to pick up speed

Tour our capabilities, or better yet, call our staff to learn how ECRI Institute PSO Plus can help you and your organization meet your goals.

  • Call us at (610) 825-6000, ext. 5558 or e-mail pso@ecri.org.

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  • ​Our members have told me ‘I joined for the protections but find the feedback to be the most useful.’

    Bill Bell, General Counsel, Florida Hospital Association, Director, The Patient Safety Organization of Florida

 Event reporting, tools, analyses, and strategies

ECRI Institute PSO Plus helps you get your patient safety goals moving faster—save time, drive change, reduce lost revenue—without the staff hours required to create a program from scratch.

  • Identify and prioritize riskseach membership includes the opportunity to easily and confidentially assess key clinical areas—including high risk areas and those that impact readmissions—plus an electronic AHRQ Culture of Safety survey. Bottom line—each assessment will help you prioritize your efforts on the areas that have the greatest opportunity for improvement.
  • Best practicesindependent review of your root cause analyses with actionable feedback from our staff of clinical experts. Custom research requests for personal service to help you face your unique needs. Access to hundreds of comprehensive, research-based guidance and best practices. New topics are addressed every week in newsletters and publications based on member requests, trends in healthcare, and issues identified by submitted reports from member facilities.
  • Implementation toolsevidence-based resources and patient safety tool kits aid in identifying and resolving system flaws common to healthcare. From cross cutting issues like hand-off communication and culture of safety to critical care, implement change with Guidance for Patient Safety Toolkits.
  • Educationwebinars, customizable training tools, and Contnuing Medical Education (CME/CE). Designate education programs as part of new staff orientation or ongoing medical staff training to drive your progress. All training and CME topics are based on high priority patient safety risks as identified by member requests, submitted event data, and current trends in healthcare.

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 Learn more about user groups and research services

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 Learn more about our membership update

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 Learn More About INsight assessments

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 Our PSO is One of the Largest

​ECRI Institute PSO membership is ever growing and is one of the largest in the United States:
  • Support of PSOs in Michigan, Florida, Ohio, Tennessee, Kentucky, California, and Virginia, plus Midwest Alliance, Quality Alliance PSO, Child Health PSO, and reporting in the District of Columbia.
  • Support of several RRG PSOs
  • Direct members from across the healthcare continuum in over 80% of US States

 Case Studies

 Samples from PSO Plus

 

 

PACU Caregiver Visitation Results in Better Communicationhttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts082615_PACU.aspxPACU Caregiver Visitation Results in Better Communication2015-08-26T00:00:00Z​Concerns that family members could "interfere" with postanesthesia care unit (PACU) nurses' duties to pediatric patients with developmental disabilities were met and addressed by a new program in one pediatric hospital.
OSHA Outlines New Early Resolution Process for the Alternative Resolution of Whistleblower Disputeshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts082615_OSHA.aspxOSHA Outlines New Early Resolution Process for the Alternative Resolution of Whistleblower Disputes2015-08-26T00:00:00Z​The Occupational Safety and Health Administration (OSHA) has issued an August 18, 2015, directive detailing the policies and procedures of a new early resolution process to be used as part of an alternative dispute resolution (ADR) program for whistleblower cases.
Evidence Lacking for Environmental Infection Control Practiceshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts081915_Evidence.aspxEvidence Lacking for Environmental Infection Control Practices2015-08-19T00:00:00Z​Despite the acknowledged importance of environmental cleaning of hard surfaces as part of an overall infection control program, only limited evidence exists regarding which practices are most effective, according to a report from the ECRI Institute-Penn Medicine Evidence-Based Practice Center sponsored by the Agency for Healthcare Research and Quality.
Pain Down, Patient Satisfaction Up when Music Played before, during, and after Surgeryhttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts081915_Pain.aspxPain Down, Patient Satisfaction Up when Music Played before, during, and after Surgery2015-08-19T00:00:00Z​Music played before, during, and after surgery can aid in postsurgical outcomes across a wide range of indicators, provided it does not interfere with surgical care, according to a study published online August 13, 2015, in The Lancet.
CPOE Systems Costly to Implement but Yield Long-Term Savings by Reducing Drug Eventshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts081215_CPOE.aspxCPOE Systems Costly to Implement but Yield Long-Term Savings by Reducing Drug Events2015-08-12T00:00:00Z​Computerized provider order entry (CPOE) systems with clinical decision support can yield long-term savings and improved patient care, although the short-term implementation costs for hospitals are high, says an analysis in the August 2015 issue of the Joint Commission Journal on Quality and Patient Safety.
Yelp Adds Healthcare Data to Review Pageshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts081215_Yelp.aspxYelp Adds Healthcare Data to Review Pages2015-08-12T00:00:00Z​The online review website Yelp is adding healthcare data to its pages for certain business that offer medical services, states an August 5, 2015, Washington Post article.
CMS FY 2016 Hospital IPPS Final Rule Refines Quality Programs, Fails to Address “Two-Midnight” Policyhttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts080515_CMS.aspxCMS FY 2016 Hospital IPPS Final Rule Refines Quality Programs, Fails to Address “Two-Midnight” Policy2015-08-05T00:00:00Z​The Centers for Medicare and Medicaid Services (CMS) has issued its hospital inpatient prospective payment system (IPPS) final rule for fiscal year (FY) 2016.
Higher-Performing Hospitals More Frequently Penalized in CMS Hospital-Acquired Condition Reduction Programhttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts080515_Higher.aspxHigher-Performing Hospitals More Frequently Penalized in CMS Hospital-Acquired Condition Reduction Program2015-08-05T00:00:00Z​Hospitals with higher volumes, more accreditations, and greater offerings of advanced services performed better on publicly reported process-of-care and outcomes metrics but were penalized more frequently in the Centers for Medicare and Medicaid Services' (CMS) Hospital-Acquired Condition Reduction Program, according to the results of a study published in the July 28, 2014, issue of the Journal of the American Medical Association.
Study Finds Substantial Rate of Near-Miss Wrong-Patient Events Involving Portable Chest Radiographyhttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts072915_Study.aspxStudy Finds Substantial Rate of Near-Miss Wrong-Patient Events Involving Portable Chest Radiography2015-07-29T00:00:00Z​Despite adoption of the Joint Commission's "dual identifier" mandate, the number of near-miss wrong-patient events in diagnostic imaging remains significant, according to the results of a study published in the August 2015 issue of the American Journal of Roentgenology.
AHRQ Commentary: Pursuit of HIPAA Compliance Should Never Trump Patient Safetyhttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts072215_AHRQ.aspxAHRQ Commentary: Pursuit of HIPAA Compliance Should Never Trump Patient Safety2015-07-22T00:00:00Z​Using fully patient-identified records is appropriate for patient safety and can be achieved within the current regulatory framework by using secure electronic systems, state the authors of a commentary from the July-August 2015 edition of the Agency for Healthcare Research and Quality's (AHRQ) online case study review, WebM&M.
EEOC Summarizes Enforcement Activities Regarding LGBT Individualshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts072215_EEOC.aspxEEOC Summarizes Enforcement Activities Regarding LGBT Individuals2015-07-22T00:00:00Z​Complaints of employment discrimination from lesbian, gay, bisexual, and transgender (LGBT) individuals increased substantially from 2013 and 2014 and are on pace for another increase through the first half of fiscal year 2015, according to the U.S. Equal Employment Opportunity Commission (EEOC).
Screening Mammography Study Addresses Risk of Overdiagnosishttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts071515_Screening.aspxScreening Mammography Study Addresses Risk of Overdiagnosis2015-07-15T00:00:00Z​A new study of screening mammography raises concerns about the risk of overdiagnosis, and subsequent overtreatment, from the screening procedure.
Miami Hospital in the Spotlight following Privacy Breach of NFL Player’s Medical Recordshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts071515_Miami.aspxMiami Hospital in the Spotlight following Privacy Breach of NFL Player’s Medical Records2015-07-15T00:00:00Z​Following the publication of media reports showing a photo of the medical records of a National Football League (NFL) player who underwent a finger amputation, the Miami hospital where he was treated says it is conducting an "aggressive internal investigation" into allegations that the records may have been released by an employee.
Brief Checklist Improves Handoff from Anesthesia Team to PACU Nursehttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts070815_Brief.aspxBrief Checklist Improves Handoff from Anesthesia Team to PACU Nurse2015-07-08T00:00:00Z​The authors of an article in the June 2015 APSF Newsletter describe how they created a checklist for handoffs from the anesthesia team to the postanesthesia care unit (PACU) nurse.
ECRI Institute Calls for Preservation of AHRQ Fundinghttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts070115_ECRI.aspxECRI Institute Calls for Preservation of AHRQ Funding2015-07-01T00:00:00Z​The U.S. House Appropriations Committee has approved a bill that would defund the Agency for Healthcare Research and Quality (AHRQ); this bill must now be approved by the House and Senate.
Study Associates Room Transfers with Delirium among Elderly, Recommends Reorientation Strategieshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts070115_Study.aspxStudy Associates Room Transfers with Delirium among Elderly, Recommends Reorientation Strategies2015-07-01T00:00:00Z​A greater number of room transfers per patient days was strongly associated with new-onset delirium within the first week of hospitalization among elderly medical patients, according to the results of a study published in the June 25, 2015, issue of BMC Geriatrics.
Bundles to Reduce Surgical Site Infections Supported by Evidence, Appear Cost-Effectivehttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts062415_Bundles.aspxBundles to Reduce Surgical Site Infections Supported by Evidence, Appear Cost-Effective2015-06-24T00:00:00Z​Surgical care bundles can significantly reduce the incidence of surgical site infections, according to a meta-analysis published in the July 2015 Surgery.
ECRI Institute Endorses NPSF RCA Guidelines Emphasizing Importance of Implementing and Measuring “Actions”https://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts062415_ECRI.aspxECRI Institute Endorses NPSF RCA Guidelines Emphasizing Importance of Implementing and Measuring “Actions”2015-06-24T00:00:00Z​ECRI Institute has endorsed new root-cause analysis (RCA) guidelines published by the National Patient Safety Foundation (NPSF) to help healthcare organizations improve the way that they investigate adverse events and near misses.
Top 10 Patient Safety Concerns for Healthcare Organizations, 2015https://www.ecri.org/components/PSOCore/Pages/Webinar_TopTenPatientSafetyConcerns.aspxTop 10 Patient Safety Concerns for Healthcare Organizations, 20152015-06-18T00:00:00Z​PSO Webinar, June 18, 2015, Top 10 Patient Safety Concerns for Healthcare Organizations. This webinar reviews the 2015 ECRI Institute PSO Top 10 Patient Safety Concerns to share how improving systems and processes can reduce the risk of harms that these safety concerns identify.
AHRQ Commentary Explores How Cognitive Biases Contribute to Diagnostic Errorhttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts061715_AHRQ.aspxAHRQ Commentary Explores How Cognitive Biases Contribute to Diagnostic Error2015-06-17T00:00:00Z​Common cognitive biases often contribute to diagnostic errors and can result in preventable harm to patients, states the author of a commentary from the June 2015 edition of the Agency for Healthcare Research and Quality's (AHRQ) online case study review, WebM&M.
As More Physicians Seek Employment, Consider Possible ADA Ramificationshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts061715_As.aspxAs More Physicians Seek Employment, Consider Possible ADA Ramifications2015-06-17T00:00:00Z​With more physicians choosing to be employed by large organizations rather than to work as solo practitioners, there will likely be more challenges under ADA regarding an employer's treatment of an impaired or allegedly impaired physician, says a commentary in the June 9, 2015, issue of the Journal of the American Medical Association.
Simulation, Not Workshop, Effective in Teaching Surgeons Nontechnical Skills, Especially for Traineeshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts061715_Simulation.aspxSimulation, Not Workshop, Effective in Teaching Surgeons Nontechnical Skills, Especially for Trainees2015-06-17T00:00:00Z​The provision of formal training in nontechnical skills improved surgeons' nontechnical performance in a simulated surgical environment, according to the results of a study published in the July 2015 issue of Surgery.
CMS Issues Final Rule Amending Medicare Shared Savings Plan ACO Provisionshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts061015_CMS.aspxCMS Issues Final Rule Amending Medicare Shared Savings Plan ACO Provisions2015-06-10T00:00:00Z​The Centers for Medicare and Medicaid Services (CMS) has issued a final rule amending provisions of the Medicare Shared Savings Program related to accountable care organizations (ACOs).
Readmission Predictors Change with Time after Discharge, ED Revisits Can Cost More Than Visits, Studies Findhttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts061015_Readmission.aspxReadmission Predictors Change with Time after Discharge, ED Revisits Can Cost More Than Visits, Studies Find2015-06-10T00:00:00Z​Predictors of the need for readmission to the hospital following discharge change throughout the first 30 days and may require different prevention strategies, according to the results of a study published in the June 2, 2015, issue of Annals of Internal Medicine.
Readmissions: Studies Assess Effect of Penalties on Disadvantaged Patients, Explore Causeshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts060315_Readmissions.aspxReadmissions: Studies Assess Effect of Penalties on Disadvantaged Patients, Explore Causes2015-06-03T00:00:00Z​If Medicare's hospital readmissions reduction program was expanded to include cardiac surgery, hospitals serving predominantly minority patient populations would bear a disproportionate amount of penalties, possibly affecting their ability to care for disadvantaged patients, concludes a study published in the June 2015 issue of Annals of Surgery.
Tort Reform versus Quality Improvement Measures: Equally Effective?https://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts060315_Tort.aspxTort Reform versus Quality Improvement Measures: Equally Effective?2015-06-03T00:00:00Z​Although Texas tort reform caps caused a significant initial decrease in medical liability claims per quarter, Louisiana quality improvement measures demonstrated similarly decreased liability claims without increased financial burden, reports a study in the May-June 2015 American Journal of Medical Quality.
ECRI Institute’s Device Evaluation Work Featured in Inquirer Profilehttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts052715_ECRI.aspxECRI Institute’s Device Evaluation Work Featured in Inquirer Profile2015-05-27T00:00:00Z​ECRI Institute's work evaluating medical devices and providing guidance on making healthcare safer are featured in a May 24, 2015, Philadelphia Inquirer article.
Interagency Collaboration Needed to Ensure Efficient Use of Funds for Community-Based Serviceshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts052715_Interagency.aspxInteragency Collaboration Needed to Ensure Efficient Use of Funds for Community-Based Services2015-05-27T00:00:00Z​GAO recommends that HHS facilitate the development of a cross-agency federal strategy to ensure that federal resources for home- and community-based services for older adults are used efficiently and effectively, states a May 20, 2015, GAO report.
Pediatric Concepts Could Minimize Shock of Hospitalization for Adults, Reduce Readmissionshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts052015_Pediatric.aspxPediatric Concepts Could Minimize Shock of Hospitalization for Adults, Reduce Readmissions2015-05-20T00:00:00Z​The strategies and concepts used in pediatric hospitals to help diminish the shock of hospitalization could be adapted for use in adult care settings to make the hospital environment a more healing and supportive place, posits an opinion piece published in the May 19, 2015, issue of Annals of Internal Medicine.
Covert Recording of Clinical Encounters by Patients Triggers Strong Reactionshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts052015_Covert.aspxCovert Recording of Clinical Encounters by Patients Triggers Strong Reactions2015-05-20T00:00:00Z​The growing phenomenon of patients covertly recording clinical encounters is generating strong reactions, both positive and negative, according to a recent analysis of articles and online posts about the issue published between 2006 and 2013.

 Press Releases