PSO Plus

Public View

​Share. Learn. Protect.®

Adverse events happen. The Patient Safety and Quality Improvement Act creates opportunities to reduce these unfortunate events. Under the Federal Protection you can:

  • Share information and compare experiences with other providers
  • Learn best practices to fix your specific problems
  • Take action to protect your patients—and your bottom line

Hospitals with 50+ Beds Need to Take Action Now

The Centers for Medicare and Medicaid Services (CMS) finalized its "Notice of Benefit and Payment Parameters" for 2017 in the March 8, 2016, Federal Register. In it, they establish new patient safety requirements for hospitals that contract with a Qualified Health Plan (QHP). Hospitals with over 50 beds must engage with a federally listed Patient Safety Organization (PSO) or, if not working with a PSO, implement an evidence-based initiative, to improve healthcare quality through the collection, management and analysis of patient safety events that reduces all cause preventable harm, prevents hospital readmission, or improves care coordination.

Comprehensive Resources to Identify Risk and Drive Patient Safety Improvement

It’s not just the information you put into a PSO, it’s the quality of information, analysis, advice, and support you get out of your PSO that will allow you to take full advantage of the Patient Safety and Quality Improvement Act—and give you the strong return-on-investment that you want for your organization, and your patients.

ECRI Institute PSO Plus helps you get your patient safety goals moving faster—save time, drive change, reduce lost revenue—without the staff hours required to create a program from scratch. PSO Plus lets you maximize your resources to:

  • Investigate issues and determine a plan for improvement with interactive assessments, independent review of root cause analyses, and more
  • Research potential solutions and guidance in a comprehensive evidence library and custom research support
  • Build a compelling business case for patient safety including audits, impact, effectiveness, affordability, and feasibility
  • Implement change with customizable tools and best practices
  • Measure and monitor results through paper and interactive auditing
  • Support change and maintain progress with educational programs and Continuing Medical Education

Address Your Top Challenges

Our annual Top 10 Patient Safety Concerns are determined by examining events submitted to our PSO. Learn more in our video about some of the topics covered in the Top 10.

Length: 4:18.


Deep and Broad Resources Allow You to Pick Up Speed

Contact us to learn how ECRI Institute PSO Plus can help you and your organization meet your goals. Call: (610) 825-6000, ext. 5558, or e-mail:

 Event reporting, tools, analyses, and strategies

ECRI Institute PSO Plus helps you get your patient safety goals moving faster—save time, drive change, reduce lost revenue—without the staff hours required to create a program from scratch.

  • Identify and prioritize riskseach membership includes the opportunity to easily and confidentially assess key clinical areas—including high risk areas and those that impact readmissions—plus an electronic AHRQ Culture of Safety survey. Bottom line—each assessment will help you prioritize your efforts on the areas that have the greatest opportunity for improvement.
  • Best practicesindependent review of your root cause analyses with actionable feedback from our staff of clinical experts. Custom research requests for personal service to help you face your unique needs. Access to hundreds of comprehensive, research-based guidance and best practices. New topics are addressed every week in newsletters and publications based on member requests, trends in healthcare, and issues identified by submitted reports from member facilities.
  • Implementation toolsevidence-based resources and patient safety tool kits aid in identifying and resolving system flaws common to healthcare. From cross cutting issues like hand-off communication and culture of safety to critical care, implement change with Guidance for Patient Safety Toolkits.
  • Educationwebinars, customizable training tools, and Contnuing Medical Education (CME/CE). Designate education programs as part of new staff orientation or ongoing medical staff training to drive your progress. All training and CME topics are based on high priority patient safety risks as identified by member requests, submitted event data, and current trends in healthcare.

 Learn more about our elerts

Length: 1:11.


 Learn More about patient safety evaluation systems

Length: 1:31.


 Learn more about user groups and research services

Length: 1:08.


 Learn more about falls

Length: 1:23.


 Learn more about our membership update

Length: 0:45.


 Learn More About INsight assessments

Length: 1:10.


 Hear What One Member Has to Say

Length: 1:56.


 Our PSO is One of the Largest

​ECRI Institute PSO membership is ever growing and is one of the largest in the United States:
  • Support of PSOs in Florida, Ohio, Tennessee, Kentucky, and Virginia, plus Midwest Alliance, Quality Alliance PSO, and reporting in the District of Columbia.
  • Support of several RRG PSOs
  • Direct members from across the healthcare continuum in over 80% of US States

 Case Studies

 ECRI Institute PSO Webinars

​​Protecting Peer Review - Using a PSO to Facilitate Peer Review in a Medical Practice

This webinar reviewed the challenges of protecting peer review outside of the hospital setting, as well as helped participants:

  • Learn the federal protections supplied by a patient safety organization
  • Understand the relationships between state protections and federal protections
  • Analyze examples where peer review processes were developed via a PSO

Length: 103:02.


Reporting to a PSO in a Mandated Reporting State

This webinar reviews the principles of a patient safety evaluation system (PSES), a patient safety work product (PSWP), and addresses the concerns of participating with a Patient Safety Organization (PSO) while also meeting state mandatory reporting requirements. The speakers shared information on federal regulatory requirements, as well as how to perform patient safety, risk management and quality improvement investigations and analysis in the protected PSO environment and still meet state mandatory reporting requirements.

Length: 91:11.


 Samples from PSO Plus



Hospital Patient Satisfaction Has Improved “Modestly”; Value-Based Purchasing Not the Cause, Say Study Authors Patient Satisfaction Has Improved “Modestly”; Value-Based Purchasing Not the Cause, Say Study Authors1/18/2017 12:00:00 AM​In U.S. hospitals, patient experience improved "steadily but modestly" from 2008 through 2014, but researchers found no evidence that the Centers for Medicare and Medicaid Services' (CMS) Value-Based Purchasing (VBP) program "led to meaningful gains in patient experience," states a study in the January 2017 issue of Health Affairs.
A $475,000 Late Fee: OCR Settles First Case for Lack of Timely Breach Reporting $475,000 Late Fee: OCR Settles First Case for Lack of Timely Breach Reporting1/18/2017 12:00:00 AM​The first Health Insurance Portability and Accountability Act (HIPAA) settlement for lack of timely notification about a breach of unsecured protected health information (PHI) was announced on January 9, 2017, by the U.S. Department of Health and Human Services' Office for Civil Rights (OCR).
How Well Do Patients Understand Life-Sustaining Treatment Orders? Well Do Patients Understand Life-Sustaining Treatment Orders?1/11/2017 12:00:00 AM​Patients and their proxies "may believe that…documenting some, but not all, of their wishes on the MOLST [medical orders for life-sustaining treatment] form is sufficient for directing their end-of-life care," write researchers in a January 2017 Journal of the American Medical Directors Association article.