PSO Plus

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​Share Learn Protect

Adverse events happen. The Patient Safety and Quality Improvement Act creates opportunities to reduce these unfortunate events. Under the Federal Protection you can:

  • Share information and compare experiences with other providers
  • Learn best practices to fix your specific problems
  • Take action to protect your patients—and your bottom line

Comprehensive resources to identify risk and drive patient safety improvement

It’s not just the information you put into a PSO, it’s the quality of information, analysis, advice, and support you get out of your PSO that will allow you to take full advantage of the Patient Safety and Quality Improvement Act—and give you the strong return-on-investment that you want for your organization, and your patients.

ECRI Institute PSO Plus helps you get your patient safety goals moving faster—save time, drive change, reduce lost revenue—without the staff hours required to create a program from scratch. PSO Plus lets you maximize your resources to:

  • Investigate issues and determine a plan for improvement with interactive assessments, independent review of root cause analyses, and more
  • Research potential solutions and guidance in a comprehensive evidence library and custom research support
  • Build a compelling business case for patient safety including audits, impact, effectiveness, affordability, and feasibility
  • Implement change with customizable tools and best practices
  • Measure and monitor results through paper and interactive auditing
  • Support change and maintain progress with educational programs and Continuing Medical Education

Deep and broad resources allow you to pick up speed

Tour our capabilities, or better yet, call our staff to learn how ECRI Institute PSO Plus can help you and your organization meet your goals.

  • Call us at (610) 825-6000, ext. 5558 or e-mail pso@ecri.org.

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  • ​Our members have told me ‘I joined for the protections but find the feedback to be the most useful.’

    Bill Bell, General Counsel, Florida Hospital Association, Director, The Patient Safety Organization of Florida

 Event reporting, tools, analyses, and strategies

ECRI Institute PSO Plus helps you get your patient safety goals moving faster—save time, drive change, reduce lost revenue—without the staff hours required to create a program from scratch.

  • Identify and prioritize riskseach membership includes the opportunity to easily and confidentially assess key clinical areas—including high risk areas and those that impact readmissions—plus an electronic AHRQ Culture of Safety survey. Bottom line—each assessment will help you prioritize your efforts on the areas that have the greatest opportunity for improvement.
  • Best practicesindependent review of your root cause analyses with actionable feedback from our staff of clinical experts. Custom research requests for personal service to help you face your unique needs. Access to hundreds of comprehensive, research-based guidance and best practices. New topics are addressed every week in newsletters and publications based on member requests, trends in healthcare, and issues identified by submitted reports from member facilities.
  • Implementation toolsevidence-based resources and patient safety tool kits aid in identifying and resolving system flaws common to healthcare. From cross cutting issues like hand-off communication and culture of safety to critical care, implement change with Guidance for Patient Safety Toolkits.
  • Educationwebinars, customizable training tools, and Contnuing Medical Education (CME/CE). Designate education programs as part of new staff orientation or ongoing medical staff training to drive your progress. All training and CME topics are based on high priority patient safety risks as identified by member requests, submitted event data, and current trends in healthcare.

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 Learn more about user groups and research services

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 Learn more about our membership update

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 Learn More About INsight assessments

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 Case Studies

 Samples from PSO Plus

 

 

Pediatric Concepts Could Minimize Shock of Hospitalization for Adults, Reduce Readmissionshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts052015_Pediatric.aspxPediatric Concepts Could Minimize Shock of Hospitalization for Adults, Reduce Readmissions2015-05-20T00:00:00Z​The strategies and concepts used in pediatric hospitals to help diminish the shock of hospitalization could be adapted for use in adult care settings to make the hospital environment a more healing and supportive place, posits an opinion piece published in the May 19, 2015, issue of Annals of Internal Medicine.
Covert Recording of Clinical Encounters by Patients Triggers Strong Reactionshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts052015_Covert.aspxCovert Recording of Clinical Encounters by Patients Triggers Strong Reactions2015-05-20T00:00:00Z​The growing phenomenon of patients covertly recording clinical encounters is generating strong reactions, both positive and negative, according to a recent analysis of articles and online posts about the issue published between 2006 and 2013.
CMS Publishes Strategic Vision for Its Physician Quality Reporting Programshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts051315_CMS.aspxCMS Publishes Strategic Vision for Its Physician Quality Reporting Programs2015-05-13T00:00:00Z​The Centers for Medicare and Medicaid Services (CMS) has published a strategic vision to guide how it plans for the future administration of the physician quality reporting programs.
Telemedicine: Hurdles Now, Potential Improvements Laterhttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts050615_Telemedicine.aspxTelemedicine: Hurdles Now, Potential Improvements Later2015-05-06T00:00:00Z​The novelty of telemedicine technology and its applications make it difficult to estimate its long-ranging effects on the practice of medicine. Telemedicine can improve access to care and lower costs, notes a perspective in the April 30, 2015, New England Journal of Medicine; however, its effectiveness depends on the skill of those using it
AHRQ Commentary Examines Errors in Sepsis Managementhttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts050615_AHRQ.aspxAHRQ Commentary Examines Errors in Sepsis Management2015-05-06T00:00:00Z​The initial treatment for severe sepsis requires early administration of appropriate broad-spectrum antibiotic therapy based on local resistance patterns and organism prevalence, states the author of a commentary from the May 2015 edition of the Agency for Healthcare Research and Quality's (AHRQ) online case study review, WebM&M.
Clinical Decision Support Shows Promise in Reducing Inappropriate Diagnostic Imaginghttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts042915_Clinical.aspxClinical Decision Support Shows Promise in Reducing Inappropriate Diagnostic Imaging2015-04-29T00:00:00Z​The use of computerized clinical decision support integrated into electronic health records can moderately improve the appropriate use of diagnostic radiology and decrease use by a small amount, according to the results of a study published in the April 21, 2015, issue of Annals of Internal Medicine.
Hospital ED Readiness to Care for Pediatric Patients Improving but Some Gaps Remainhttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts042215_Hospital.aspxHospital ED Readiness to Care for Pediatric Patients Improving but Some Gaps Remain2015-04-22T00:00:00Z​Hospital emergency departments (EDs) are better prepared to care for children than they were in previous years, according to a web-based assessment of more than 4,100 EDs in the United States; however, there is still room to improve both the availability of pediatric-specific equipment and disaster planning to address children's needs.
CMS FY 2016 Hospital IPPS Proposed Rule Sets Payment Rates, Refines Quality Programshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts042215_CMS.aspxCMS FY 2016 Hospital IPPS Proposed Rule Sets Payment Rates, Refines Quality Programs2015-04-22T00:00:00Z​The Centers for Medicare and Medicaid Services (CMS) has issued a proposed rule outlining the changes to its hospital inpatient prospective payment system (IPPS) for fiscal year (FY) 2016.
Proposal Aligns EHR Incentive Program Reporting with Calendar Year, Modifies Stage 2 Requirementshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts041515_Proposal.aspxProposal Aligns EHR Incentive Program Reporting with Calendar Year, Modifies Stage 2 Requirements2015-04-15T00:00:00Z​The Centers for Medicare and Medicaid Services has issued a proposed rule to align the Electronic Health Record (EHR) Incentive Program's 90-day reporting period with the calendar year for 2015 and 2016.
Studies Examine Effects of Critical Illness on Functional Decline and Hospital Readmissionhttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts041515_Studies.aspxStudies Examine Effects of Critical Illness on Functional Decline and Hospital Readmission2015-04-15T00:00:00Z​Two studies in the April 2015 JAMA Internal Medicine examine the effects of critical illness on the functional status of older adults.
Ward-Level Antibiotic Exposure Associated with Increased C. difficile Infection Riskhttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts040815_Ward.aspxWard-Level Antibiotic Exposure Associated with Increased C. difficile Infection Risk2015-04-08T00:00:00Z​Ward-level antibiotic prescribing is associated with a statistically significant and clinically relevant increase in Clostridium difficile risk, according to the results of a study published in the April 2015 issue of JAMA Internal Medicine.
Joint Commission Sentinel Event Alert: Safe Use of Health IThttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts040115_Joint.aspxJoint Commission Sentinel Event Alert: Safe Use of Health IT2015-04-01T00:00:00Z​As healthcare information technology (IT) adoption spreads and becomes a critical component of organizational infrastructure, the potential for health IT–related harm will likely increase unless risk-reducing measures are put into place, warns a March 31, 2015, Joint Commission Sentinel Event Alert.
Patient Safety Top 10, 2015https://www.ecri.org/components/HRC/Pages/HRCTop10Resources.aspxPatient Safety Top 10, 20152015-04-01T00:00:00Z​Healthcare Risk Control (HRC) members have access to guidance, tools, and more to help with every one of the Top 10 Patient Safety Concerns for Healthcare Organizations 2015. Use this list to find key members-only resources.
Web-Based Approaches to Advance Care Planning May Improve End-of-Life Decision Makinghttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts032515_Web.aspxWeb-Based Approaches to Advance Care Planning May Improve End-of-Life Decision Making2015-03-25T00:00:00Z​Citing an Institute of Medicine (IOM) report that is critical of current approaches to end-of-life care, the authors of a viewpoint article in the March 17, 2015, Journal of the American Medical Association propose web-based approaches to improve advance care planning.
Heart Failure, Pneumonia among Most Common Readmission Causes for Sepsis Patientshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts031815_Heart.aspxHeart Failure, Pneumonia among Most Common Readmission Causes for Sepsis Patients2015-03-18T00:00:00Z​Unplanned hospital readmissions are the subject of considerable public and government scrutiny, with more than 2,600 hospitals losing some reimbursement related to readmissions penalties in 2014. However, according to the authors of a research letter in the March 11, 2015, JAMA, the causes of readmissions following hospitalization for sepsis are not well understood.
Lack of Available Images at Time of Surgery Results in Wrong Kidney Removalhttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts031115_Lack.aspxLack of Available Images at Time of Surgery Results in Wrong Kidney Removal2015-03-11T00:00:00Z​The Agency for Healthcare Research and Quality's March 2015 WebM&M describes a wrong-site surgery in which the patient's suspected cancerous kidney was documented incorrectly, leading to the removal of the wrong kidney when images could not be procured to confirm the procedure.
Higher-Performing Hospitals See “Getting to Zero” CLABSIs as Realistically Achievablehttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts030415_Higher.aspxHigher-Performing Hospitals See “Getting to Zero” CLABSIs as Realistically Achievable2015-03-04T00:00:00Z​Implementing a management practice bundle that provides critical guidance to physicians, clinical managers, and hospital leaders may improve efforts to prevent central-line-associated bloodstream infections (CLABSIs), concludes a study published online Feb 23, 2015, Infection Control & Hospital Epidemiology.
Brookings Institute Recommends 21st-Century Device Surveillance Systemhttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts030415_Brookings.aspxBrookings Institute Recommends 21st-Century Device Surveillance System2015-03-04T00:00:00Z​A revamped National Medical Device Postmarket Surveillance System (MDS) should function as part of the emerging health information infrastructure and incorporate patient experience as part of medical device reporting, recommends a report from the Brookings Institute.
Most Episodes of Postoperative Respiratory Depression Are Preventable with Better Monitoringhttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts022515_Most.aspxMost Episodes of Postoperative Respiratory Depression Are Preventable with Better Monitoring2015-02-25T00:00:00Z​Episodes of postoperative opioid-induced respiratory depression are multifactorial and potentially preventable with improved assessment of sedation levels, monitoring of oxygenation and ventilation, and early response and intervention, concludes a study published in the March 2015 issue of Anesthesiology.
Revisions to Nursing Home Compare Website Lower Many Facilities’ Ratingshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts022515_Revisions.aspxRevisions to Nursing Home Compare Website Lower Many Facilities’ Ratings2015-02-25T00:00:00Z​The Centers for Medicare and Medicaid Services (CMS) announced revisions to its Nursing Home Compare website and its five-star quality rating system that lowered the ratings for many nursing homes, the agency announced in a February 20, 2015, press release.
Long-Term Benzodiazepine Use Increases with Age despite Warnings for Older Adultshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts021815_Long.aspxLong-Term Benzodiazepine Use Increases with Age despite Warnings for Older Adults2015-02-18T00:00:00Z​Around 5% of U.S. adults use benzodiazepines, such as lorazepam, alprazolam, and diazepam, but that number increases to almost 10% for adults age 65 or older, according to the results of a study published in the February 2015 issue of JAMA Psychiatry.
FDA Issues Guidance on the Manufacturing of Connectors for Enteral Tubinghttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts021815_FDA.aspxFDA Issues Guidance on the Manufacturing of Connectors for Enteral Tubing2015-02-18T00:00:00Z​The U.S. Food and Drug Administration (FDA) has issued finalized guidance for manufacturers, FDA reviewers, and others involved in manufacturing devices that use small-bore connectors for enteral feeding.
Two Large-Scale Studies Find No Improvement Tied to Outcome Reportinghttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts021115_Two.aspxTwo Large-Scale Studies Find No Improvement Tied to Outcome Reporting2015-02-11T00:00:00Z​Two separate studies published in the February 3 Journal of the American Medical Association (JAMA) found that participation in the American College of Surgeons National Surgical Quality Improvement Program (NSQIP) resulted in no significant difference in patient outcomes.
AHA: ONC’s Health IT Strategic Plan Needs Specific Objectives, Milestones, and Metricshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts021115_AHA.aspxAHA: ONC’s Health IT Strategic Plan Needs Specific Objectives, Milestones, and Metrics2015-02-11T00:00:00Z​Rather than merely addressing broad health system goals, the U.S. Department of Health and Human Services' Office of the National Coordinator for Health Information Technology (ONC) should refine its strategic plan for 2015 to spell out clearly the unique federal roles and activities that can be used to assess progress toward the desired outcomes, encourages the American Hospital Association (AHA) in a February 6, 2015, comment letter to ONC.
Chlorhexidine Bathing Has Little Impact on Healthcare-Associated Infection Rates, Study Findshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts020415_Chlorhexidine.aspxChlorhexidine Bathing Has Little Impact on Healthcare-Associated Infection Rates, Study Finds2015-02-04T00:00:00Z​Daily bathing with chlorhexidine did not reduce the incidence of healthcare-associated infections among critically ill patients when compared with daily bathing using disposable nonantimicrobial cloths, according to the results of a study published in the January 27, 2015, issue of the Journal of the American Medical Association.
ONC Publishes EHR Interoperability Road Map, Standards Advisoryhttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts020415_ONC.aspxONC Publishes EHR Interoperability Road Map, Standards Advisory2015-02-04T00:00:00Z​Most healthcare providers will be required to have the ability to send, receive, and use a common set of electronic information by the end of 2017 under a "version 1.0" interoperability road map released by the Office of the National Coordinator for Health Information Technology (ONC).
Partnering for Success: A Call to Actionhttps://www.ecri.org/components/HRC/Pages/RMRep0215_Focus.aspxPartnering for Success: A Call to Action2015-02-01T00:00:00Z​In 2013, ECRI Institute convened the Partnership for Health IT Patient Safety, a multi-stakeholder collaborative whose purpose is to make health IT safer together. These Proceedings cover the health IT topics, challenges, barriers, and priorities that emerged at the Partnership's September 23, 2014 meeting, Partnering for Success. The meeting underscored that health IT safety and innovation are shared responsibilities and focused on ways to advance safety through collaboration.
Centralized Fetal Heart Rate Monitoring Introduces New Riskshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts012815_Centralized.aspxCentralized Fetal Heart Rate Monitoring Introduces New Risks2015-01-28T00:00:00Z​As more hospitals turn to centralized fetal heart rate monitoring, they should be aware of the unanticipated, and sometimes problematic, consequences that can occur, says a case study of an event that went undetected with centralized monitoring.
FDA Addresses Cross-Contamination Risks from Endoscope Irrigation Channelshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts012815_FDA.aspxFDA Addresses Cross-Contamination Risks from Endoscope Irrigation Channels2015-01-28T00:00:00Z​Backflow in irrigation channels used with flexible gastrointestinal endoscopes can pose an infection risk to patients, warns the U.S. Food and Drug Administration (FDA) in new draft guidance issued January 20, 2015.
Agenda. Partnership for Success: A Call to Actionhttps://www.ecri.org/components/HRC/Documents/Agenda - Partnering for Success - A Call to Action.pdfAgenda. Partnership for Success: A Call to Action2015-01-23T00:00:00Z​On September 23, 2014, ECRI Institute, with funding from the Jayne Koskinas Ted Giovanis Foundation for Health and Policy, convened an interactive, multi-stakeholder meeting, Partnering for Success, the first of a series of in-person meetings of the Partnership for Health IT Patient Safety.

 Press Releases