PSO Plus

Public View

​Healthcare providers have raw data, but they don't always have the time or systems needed to turn that data into actionable clinical, quality, and safety insights. ECRI Institute PSO aggregates data from many disparate sources and helps participants use the knowledge from analyzing it to make healthcare safer. With ECRI Institute PSO, hospitals, physician offices, and providers throughout the continuum of care can:

  • Share information and compare experiences with other providers
  • Learn best practices to fix your specific problems
  • Take action to protect your patients—and your bottom line

Improve Quality and Prevent Reductions in Medicare Reimbursement

CMS finalized the Medicare Access and CHIP (Children's Health Insurance Program) Reauthorization Act of 2015 (MACRA) and physician practices need to take action. The majority of medical practices need to participate in the new Merit Incentive-based Payment System (MIPS). CMS has set up an interactive website to help providers determine what will work best for them.

ECRI Institute can help providers meet two MIPS requirements with:

  1. Participation in ECRI Institute PSO 
  2. Completion of ECRI’s online version of the AHRQ Culture of Safety survey

Comprehensive Resources to Identify Risk and Drive Improvement

It’s not just the information you put into a PSO, it’s the quality of information, analysis, advice, and support you get out of your PSO that will allow you to take full advantage of the Patient Safety and Quality Improvement Act—and give you the strong return-on-investment that you want for your organization, and your patients.

ECRI Institute PSO Plus helps you get your patient safety goals moving faster:

  • Investigate issues and determine a plan for improvement with interactive assessments, independent review of root cause analyses, and more
  • Research potential solutions and guidance in a comprehensive evidence library and custom research support
  • Build a compelling business case for patient safety including audits, impact, effectiveness, affordability, and feasibility
  • Implement change with customizable tools and best practices
  • Measure and monitor results through paper and interactive auditing
  • Support change and maintain progress with educational programs and Continuing Medical Education

Deep and Broad Resources Allow You to Pick Up Speed

Contact us to learn how ECRI Institute PSO Plus can help you and your organization meet your goals. Call: (610) 825-6000, ext. 5558, or e-mail:

 Event reporting, tools, analyses, and strategies

ECRI Institute PSO Plus helps you get your patient safety goals moving faster—save time, drive change, reduce lost revenue—without the staff hours required to create a program from scratch.

  • Risk identification and prioritizationeach membership includes the opportunity to easily and confidentially assess key clinical areas—including high risk areas and those that impact readmissions—plus an electronic AHRQ Culture of Safety survey. Bottom line: each assessment will help you prioritize your efforts on the areas that have the greatest opportunity for improvement.
  • Best practicesindependent review of your root cause analyses with actionable feedback from our staff of clinical experts. Custom research requests for personal service to help you face your unique needs. Access to hundreds of comprehensive, research-based guidance and best practices. New topics are addressed every week in newsletters and publications based on member requests, trends in healthcare, and issues identified by submitted reports from member facilities.
  • Implementation toolsevidence-based resources and patient safety tool kits aid in identifying and resolving system flaws common to healthcare. From cross cutting issues like hand-off communication and culture of safety to critical care, implement change with Guidance for Patient Safety Toolkits.
  • Educationwebinars, customizable training tools, and Contnuing Medical Education (CME/CE). Designate education programs as part of new staff orientation or ongoing medical staff training to drive your progress. All training and CME topics are based on high priority patient safety risks as identified by member requests, submitted event data, and current trends in healthcare.

 Learn more about our elerts

Length: 1:11.


 Learn More about patient safety evaluation systems

Length: 1:31.


 Learn more about user groups and research services

Length: 1:08.


 Learn more about falls

Length: 1:23.


 Learn more about our membership update

Length: 0:45.


 Learn More About INsight assessments

Length: 1:10.


 Hear What One Member Has to Say

Length: 1:56.


 Our PSO is One of the Largest

​ECRI Institute PSO membership is ever growing and is one of the largest in the United States:
  • Support of PSOs in Florida, Ohio, Tennessee, Kentucky, and Virginia, plus Midwest Alliance, Quality Alliance PSO, and reporting in the District of Columbia.
  • Support of several RRG PSOs
  • Direct members from across the healthcare continuum in over 80% of US States

 Case Studies

 ECRI Institute PSO Webinars

​​Protecting Peer Review - Using a PSO to Facilitate Peer Review in a Medical Practice

This webinar reviewed the challenges of protecting peer review outside of the hospital setting, as well as helped participants:

  • Learn the federal protections supplied by a patient safety organization
  • Understand the relationships between state protections and federal protections
  • Analyze examples where peer review processes were developed via a PSO

Length: 103:02.


Reporting to a PSO in a Mandated Reporting State

This webinar reviews the principles of a patient safety evaluation system (PSES), a patient safety work product (PSWP), and addresses the concerns of participating with a Patient Safety Organization (PSO) while also meeting state mandatory reporting requirements. The speakers shared information on federal regulatory requirements, as well as how to perform patient safety, risk management and quality improvement investigations and analysis in the protected PSO environment and still meet state mandatory reporting requirements.

Length: 91:11.


 Samples from PSO Plus



Not If, But When: Disaster Preparation Is a Necessity If, But When: Disaster Preparation Is a Necessity5/1/2018 12:00:00 AM ​In 2018, ECRI Institute named emergency preparedness a top 10 patient safety concern. The year 2017 was one of the costliest for U.S. natural disasters and there is no sign that the number of external disasters, both natural and manmade, will slow or decrease. Without preparation, disasters, either internal or external, can have severe consequences for healthcare facilities, staff, and patients. This article outlines steps for disaster readiness in healthcare organizations.
ECRI Institute PSO Deep Dive: Opioid Use in Acute Care Institute PSO Deep Dive: Opioid Use in Acute Care9/21/2017 12:00:00 AM ​September 21, 2017 webinar discussing ECRI PSO's Deep Dive into opioids.
What You Don’t See Can Hurt You: Diagnostic Errors in Radiology You Don’t See Can Hurt You: Diagnostic Errors in Radiology5/9/2017 12:00:00 AM Incorrect or delayed diagnosis in radiology can result in a delay in treatment, incorrect or inappropriate treatment, or other complications. ECRI Institute PSO analyzed a sample of 231 events related to various components of the communication, prioritization of testing, and reporting of radiology tests.