Healthcare providers and policymakers have embraced health information
technology (IT) as an essential component of high-quality healthcare because it
has the potential to provide multiple benefits: support clinical decision
making, enhance provider communication, provide clinicians with access to
patient data, engage patients, and reduce errors.
But studies also point to the so-called “unintended consequences” of
health IT. Because of the large number of patients whose data is entered into an
organization’s health IT system, health IT-related errors have the potential to
affect many patients, and some can cause harm.
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