​In its June 12, 2018 column in Annals of Long-Term Care, ECRI Institute published guidance on preventing the abuse, neglect, and exploitation of older and vulnerable adults. The article defines and describes types of abuse that older and vulnerable adults are subject to and provides specific actions risk managers can take to identify risks and protect their residents and the organization they serve. The author of the article suggests that organizations should conduct background checks on prospective staff and periodically thereafter, as well as train staff on how to recognize signs of abuse and how to provide accurate, factual, and objective documentation of suspected abuse. Staff members should also be trained on providing support to residents and their families who are victims of abuse. For example, the American Medical Association released guidelines on documenting the care provided to victims of domestic violence that may be helpful in situations of elder abuse, such as obtaining a complete medical history, the relevant social history, imaging results, relevant laboratory and other diagnostic results, and a detailed description of injuries. The author emphasizes the importance of the role that residents and their families play in abuse prevention and recognition, and how staff need to know how to handle complaints appropriately.