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​Kenneth Felton, RN, MS, CPHRM, DFASHRM, senior risk management consultant at Willis National Healthcare Practice, has been using ECRI Institute resources for more than 20 years in his work as a risk manager for hospitals and as a risk management consultant. Ken told us, "You are my first go-to resource for risk management evidence based information."

As a risk manager, Ken would examine the resources he received from ECRI Institute. Whenever he saw something relevant to his pharmacy or nursing departments, he would copy the article and make sure the pharmacists or nurses at his facility received them. Ken used the resources to educate these providers and help them recognize potential exposures. He firmly believes that the information from ECRI helped those providers mitigate possible risks.

Ken continued, "Hospital risk managers that don't use ECRI are putting themselves at a distinct disadvantage; they are not accessing the best resource for managing risk. ECRI's risk management resources are as current and cutting edge as possible. The information is what you need to change practice and reduce risk."