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Education and Events

High-Impact Recalls -- Building a Process to Avoid Disaster Web Conference

December 12, 2012
90 minutes
Eric Sacks, Director, Healthcare Product Alerts, ECRI Institute
Lauren Hollenbeck, RHIA, CPHQ, CPHRM, Corporate Risk Manager, Baptist Memorial Health Care Corporation
James P. Keller, Jr, MS, Vice President, Health Technology Evaluation and Safety, ECRI Institute

Medical product recalls and hazard alerts have increased tenfold in the last decade. Some recalls have even required the replacement of entire fleets of products or communicating with hundreds of patients to warn them that they may be affected by a recall. A few of the more notable recent high-impact recalls have involved steroid injections provided by the New England Compounding Center, the Steris System 1 liquid chemical sterilizer, and the Stryker Neptune liquid waste management system. These are the kind of recalls that can carry major patient safety and cost implications—and end up on the front page of national newspapers.

High-impact recalls, ones that affect many areas, are time sensitive and require prompt action that is often based on complex decisions involving multiple stakeholders. Healthcare organizations need to have a process in place for managing these recalls well before they happen so that decisions can be made that most effectively take into account patient safety, quality of care, and cost.

So, what should hospitals do to ensure they aren’t caught off guard when a recall happens? And how can they stay out of the spotlight if the recall becomes a national news story?

In this 90-minute web conference, High-Impact Recalls—Building a Process to Avoid Disaster, presenters from ECRI Institute will review the appropriate steps for responding to and addressing recalls. Attendees will learn what to do before, during, and after a recall; how the best protection is being proactive; and hear stories from healthcare professionals who have directly dealt with the challenges of high-impact recalls. 
What you will learn: Who should attend?
  • The framework necessary to prepare for high-impact recalls
  • The problems expected with a widespread recall and how to cope
  • How to avoid common mistakes in the hazard and recall process
  • Clinical engineers
  • Materials managers
  • Patient safety officers
  • Purchasing directors
  • Risk managers
  • Nursing staff
  • Senior administrators

This web conference is free for ECRI Institute Health Devices SystemTM, Health Devices GoldTM, and SELECTPlusTM members.* Price for other registrants is $249.

​Two ways to watch the web conference

  1. ECRI Institute members* have free access to ALL of our Health Devices web conferences. View the recordings.
  2. Nonmembers: Buy the webinar recording $249