Healthcare Risk Control Plus

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Hospital systems are evolving into healthcare systems. Your risk management systems need to evolve, as well.

You've always needed to keep your patients safe every step of the way. But today, every step of the way covers a lot more ground. We can help you address your top challenges like those in our annual Top 10 Patient Safety Concerns. Learn more in our video about some of the topics covered in the Top 10.
 

Length: 4:18.

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HRC Spectrum is an integrated risk management service designed for the new world of healthcare. Your team will have access to our unique perspective on risks in every setting and at every transition. Our team has been in your shoes and knows first-hand what it takes to ensure safety, every step of the way. No other service delivers the experience and resources that HRC Spectrum offers:

  • Physician Practices: ECRI has assessed more than 850 physician practices, and has identified major issues that can put patients at risk—things like missed and delayed diagnoses—and also some of the strategies that can help fix those issues. HRC Spectrum brings this experience to the guidance it offers across the whole program.
  • Discharge Processes: More than a third of events related to care coordination occurred during or after the discharge process, based on events reported to ECRI Institute PSO. These events often involve processes like medication reconciliation. HRC Spectrum can help risk managers hone in on those vulnerabilities and work across the whole system to make improvements.
  • Aging Services: ECRI's experience with aging services providers around the country has confirmed that risk managers have to work with each other and with colleagues in other settings to effectively ensure the safety of residents.

That's why HRC Spectrum looks at the same issue from more than one angle, with separate guidance articles on high-risk areas, such as infection control and falls, that are unique to each care setting. We examine issues through the lens of a specific situation while taking a more global view.

Connect your Care Settings

Your hospital system may not have much experience with private practices or continuing care facilities, but we do. Call: (610) 825-6000, ext. 5891 or email: clientservices@ecri.org.

 Evidence-based tools, analyses, and strategies

​Access to the HRC Spectrum website includes:
  • Self-assessment questionnaires to help you evaluate current risk management and patient safety processes
  • In-depth risk analyses with patient safety/risk management action recommendations, interactive tools, links to related resources
  • Ready-to-use education and training tools to get staff in line with your improvement efforts
  • Sample policies and procedures to tailor to your needs
  • Weekly e-newsletter with the latest industry news, legal case notes, device problem reports, and literature abstracts
  • Personalized consultation through telephone, e-mail, or fax. Call on our in-house experts in patient safety and risk management for help with your toughest challenges

 Case Studies

 Sample Content

 

 

Partnering for Transformation: Making a Positive Impact https://www.ecri.org/components/HRC/Pages/Proceedings2017.aspxPartnering for Transformation: Making a Positive Impact 2/27/2017 12:00:00 AM​In its third annual meeting, The Partnership for Health IT and Patient Safety updated attendees on implementing and testing the recommendations included in the copy and paste toolkit, as well as the Partnership's new safe practice recommendations for the use of health IT in patient identification.
A Hospital Survival Story: Avoiding Medicare Terminationhttps://www.ecri.org/components/HRC/Pages/RMRep0816.aspxA Hospital Survival Story: Avoiding Medicare Termination8/26/2016 12:00:00 AMThe board chair of a California community hospital that recently faced near-termination from the Medicare program has a message for all healthcare organizations.
Managing Patient Complaints and Grievanceshttps://www.ecri.org/components/HRC/Pages/PtSup1.aspxManaging Patient Complaints and Grievances8/17/2016 12:00:00 AMProactive management of patient complaints and grievances is important to ensure regulatory compliance and excellent customer service, as well as for using lessons learned to remediate systems problems and staff performance issues.

 Public Risk Management Alerts

 

 

Study Finds Many Failure-to-Rescue Events Are Not Preventablehttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts032217_Rescuse.aspxStudy Finds Many Failure-to-Rescue Events Are Not Preventable2017-03-22T00:00:00Z​A study published in the March issue of Surgery found that many failure-to-rescue (FTR) events—deaths that occur after a complication—are not preventable, calling into question whether failure to rescue, as defined, is appropriate to use as a metric for quality of care.
GAO: HHS Should Assess Efforts to Increase Patient Access to Electronic Health Informationhttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts032217_GAO.aspxGAO: HHS Should Assess Efforts to Increase Patient Access to Electronic Health Information2017-03-22T00:00:00Z​Despite efforts by the U.S. Department of Health and Human Services (HHS) to enhance patients' access to their electronic health information, data from 2015 show that relatively few patients take advantage of the access, according to a March 2017 report from the U.S. Government Accountability Office (GAO).
Two Studies Look at the Effectiveness of Efforts to Reduce Hospitalizationshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts031517_Two.aspxTwo Studies Look at the Effectiveness of Efforts to Reduce Hospitalizations2017-03-15T00:00:00Z​Strategies to reduce hospitalizations were the focus of a pair of articles in the March 2017 issue of Health Affairs.
CMS Issues FAQ about Medicare Outpatient Observation Noticehttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts031517_CMS.aspxCMS Issues FAQ about Medicare Outpatient Observation Notice2017-03-15T00:00:00Z​The Centers for Medicare and Medicaid Services (CMS) has provided additional guidance to hospitals on providing a Medicare Outpatient Observation Notice (MOON) to Medicare beneficiaries who receive observation services as outpatients for more than 24 hours.
Joint Commission Outlines 11 Tenets of a Safety Culturehttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts030817_Joint.aspxJoint Commission Outlines 11 Tenets of a Safety Culture2017-03-08T00:00:00Z​Failure by leadership to create an effective safety culture is a contributing factor to many types of adverse events, said Joint Commission in a March 1, 2017, Sentinel Event Alert.
New Model Mimics the Spread of Multidrug-Resistant Pathogens Rising from Sink Drainshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts030817_Model.aspxNew Model Mimics the Spread of Multidrug-Resistant Pathogens Rising from Sink Drains2017-03-08T00:00:00Z​Increasing reports have linked colonized sink traps to nosocomial infections, but the mechanism of transmission has been unclear.
What Happens When Patients with Cardiac Devices Unapproved for MRI Scanning Undergo MRI?https://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts0301117_Cardiac.aspxWhat Happens When Patients with Cardiac Devices Unapproved for MRI Scanning Undergo MRI?2017-03-01T00:00:00Z​In a study involving magnetic resonance imaging (MRI) of patients with implanted pacemakers or implantable cardioverter-defibrillators (ICDs) not approved by the U.S. Food and Drug Administration (FDA) for MRI scanning, no patients who underwent protocol-driven screening and device programming before MRI experienced device or lead failure.
Device Maker Must Warn Hospitals of Risks; Hospital Is a Gatekeeper, Court Holdshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts030117_Gatekeeper.aspxDevice Maker Must Warn Hospitals of Risks; Hospital Is a Gatekeeper, Court Holds2017-03-01T00:00:00Z​A medical device manufacturer has a legal duty to warn hospitals, as purchasers of products, about the products' dangers, and a manufacturer's warning to physicians, as users of such products, does not excuse the manufacturer from warning the hospital purchaser, the Supreme Court of Washington State held.
Potential HIPAA Violations Result in $5.5 Million Settlementhttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts022217_Potential.aspxPotential HIPAA Violations Result in $5.5 Million Settlement2017-02-22T00:00:00ZA healthcare system in south Florida has paid $5.5 million to the U.S. Department of Health and Human Services (HHS) to settle potential violations of the Health Insurance Portability and Accountability Act privacy and security rules, reports HHS's Office for Civil Rights (OCR).
Can a Rude Physician Hurt More than a Patient’s Feelings?https://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts022217_Rude.aspxCan a Rude Physician Hurt More than a Patient’s Feelings?2017-02-22T00:00:00Z​Patients treated by surgeons who generate a large number of unsolicited patient observations are 14% more likely to experience postoperative complications than those treated by surgeons with fewer complaints against them, according to a February 15, 2017, original investigation published in JAMA Surgery.