Healthcare Risk Control Plus

Public View

Hospital systems are evolving into healthcare systems. Your risk management systems need to evolve, as well.

You've always needed to keep your patients safe every step of the way. But today, every step of the way covers a lot more ground. We can help you address your top challenges like those in our annual Top 10 Patient Safety Concerns. Learn more in our video about some of the topics covered in the Top 10.
 

Length: 4:18.

Play

HRC Spectrum is an integrated risk management service designed for the new world of healthcare. Your team will have access to our unique perspective on risks in every setting and at every transition. Our team has been in your shoes and knows first-hand what it takes to ensure safety, every step of the way. No other service delivers the experience and resources that HRC Spectrum offers:

  • Physician Practices: ECRI has assessed more than 850 physician practices, and has identified major issues that can put patients at risk—things like missed and delayed diagnoses—and also some of the strategies that can help fix those issues. HRC Spectrum brings this experience to the guidance it offers across the whole program.
  • Discharge Processes: More than a third of events related to care coordination occurred during or after the discharge process, based on events reported to ECRI Institute PSO. These events often involve processes like medication reconciliation. HRC Spectrum can help risk managers hone in on those vulnerabilities and work across the whole system to make improvements.
  • Aging Services: ECRI's experience with aging services providers around the country has confirmed that risk managers have to work with each other and with colleagues in other settings to effectively ensure the safety of residents.

That's why HRC Spectrum looks at the same issue from more than one angle, with separate guidance articles on high-risk areas, such as infection control and falls, that are unique to each care setting. We examine issues through the lens of a specific situation while taking a more global view.

Connect your Care Settings

Your hospital system may not have much experience with private practices or continuing care facilities, but we do. Call: (610) 825-6000, ext. 5891 or email: clientservices@ecri.org.

 Evidence-based tools, analyses, and strategies

​Access to the HRC Spectrum website includes:
  • Self-assessment questionnaires to help you evaluate current risk management and patient safety processes
  • In-depth risk analyses with patient safety/risk management action recommendations, interactive tools, links to related resources
  • Ready-to-use education and training tools to get staff in line with your improvement efforts
  • Sample policies and procedures to tailor to your needs
  • Weekly e-newsletter with the latest industry news, legal case notes, device problem reports, and literature abstracts
  • Personalized consultation through telephone, e-mail, or fax. Call on our in-house experts in patient safety and risk management for help with your toughest challenges

 Case Studies

 Sample Content

 

 

A Hospital Survival Story: Avoiding Medicare Terminationhttps://www.ecri.org/components/HRC/Pages/RMRep0816.aspxA Hospital Survival Story: Avoiding Medicare Termination8/26/2016 12:00:00 AMThe board chair of a California community hospital that recently faced near-termination from the Medicare program has a message for all healthcare organizations.
Managing Patient Complaints and Grievanceshttps://www.ecri.org/components/HRC/Pages/PtSup1.aspxManaging Patient Complaints and Grievances8/17/2016 12:00:00 AMProactive management of patient complaints and grievances is important to ensure regulatory compliance and excellent customer service, as well as for using lessons learned to remediate systems problems and staff performance issues.
Partnering for Action: Applying What We’ve Learnedhttps://www.ecri.org/components/HRC/Pages/Proceedings2016.aspxPartnering for Action: Applying What We’ve Learned4/7/2016 12:00:00 AMOn October 16, 2015, ECRI Institute convened a face-to-face, multi-stakeholder meeting of the Partnership for Health IT Patient Safety. "Partnering for Action Applying What We've Learned" was designed to address risks associated with health information technology (IT), to define safe practices, and to strategize on how to inform a national strategy for health IT safety.

 Public Risk Management Alerts

 

 

How Well Do Patients Understand Life-Sustaining Treatment Orders?https://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts011117_LifeSustaining.aspxHow Well Do Patients Understand Life-Sustaining Treatment Orders?2017-01-11T00:00:00Z​Patients and their proxies "may believe that…documenting some, but not all, of their wishes on the MOLST [medical orders for life-sustaining treatment] form is sufficient for directing their end-of-life care," write researchers in a January 2017 Journal of the American Medical Directors Association article.
Joint Commission Seeking Input on Proposed Revisions to Pain Assessment and Management Standardshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts011117_joint.aspxJoint Commission Seeking Input on Proposed Revisions to Pain Assessment and Management Standards2017-01-11T00:00:00Z​The Joint Commission is seeking input on proposed revisions to its Requirements Related to Pain Assessment and Management for the Hospital Accreditation Program, the organization announced on January 9, 2017.
Have the Drugs Most Responsible for Overdose Deaths Changed since 2010?https://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts010417_Overdose.aspxHave the Drugs Most Responsible for Overdose Deaths Changed since 2010?2017-01-04T00:00:00Z​The number of deaths per year from drug overdoses increased by 23% between 2010 and 2014, according to a December 20, 2016, study from the Centers for Disease Control and Prevention (CDC).
OCR Outlines Public Health Scenarios for Permissible PHI Disclosurehttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts010417_OCR.aspxOCR Outlines Public Health Scenarios for Permissible PHI Disclosure2017-01-04T00:00:00Z​Disease reporting and public health surveillance are among the nine scenarios the U.S. Department of Health and Human Services' Office for Civil Rights (OCR) uses in a December 2016 fact sheet to discuss permissible disclosures of protected health information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).
GAO: Most States Not Meeting Newborn Screening Timeliness Goalshttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts122116_GAO.aspxGAO: Most States Not Meeting Newborn Screening Timeliness Goals2016-12-21T00:00:00Z​A report released by the U.S. Government Accountability Office (GAO) on December 15, 2016, revealed that most states that report timeliness data for newborn screening for heritable disorders using blood specimens are not meeting timeframe goals recommended in 2015 by the U.S. Department of Health and Human Services' (HHS) Advisory Committee on Heritable Disorders in Newborns and Children.
Deadline Approaching for Patient Safety/Quality Initiative Affordable Care Act Requirementhttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts122116_Deadline.aspxDeadline Approaching for Patient Safety/Quality Initiative Affordable Care Act Requirement2016-12-21T00:00:00Z​The January 1, 2017, deadline for hospitals with more than 50 beds to participate in certain patient safety or quality improvement programs in order to contract with a qualified health plan is less than two weeks away.
Patient Engagement: CMS Offers Two New Models for Improvementhttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts121416_NewModels.aspxPatient Engagement: CMS Offers Two New Models for Improvement2016-12-14T00:00:00Z​The Centers for Medicare and Medicaid Services (CMS) on December 8, 2016, announced two new models from the CMS Innovation Center to increase patient engagement by providing beneficiaries with more information. Both models are based on beneficiary engagement and will test different approaches to shared decision making, with the acknowledgement that patients make decisions about treatment in a variety of ways.
Children’s Hospital Increases Event Reporting with Three-Pronged Focushttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts121416_Childrens.aspxChildren’s Hospital Increases Event Reporting with Three-Pronged Focus2016-12-14T00:00:00Z​To meet its goal to nearly double the number of event reports submitted through its event reporting system between 2014 and 2017, Children's National Medical Center adopted a three-pronged approach to encourage staff to report, speakers from the Washington, DC, hospital said at the Institute for Healthcare Improvement's National Forum Dec. 4-7, 2016, in Orlando, Florida.
Five Tips to Help Leaders Avoid Burnouthttps://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts120716_Burnout.aspxFive Tips to Help Leaders Avoid Burnout2016-12-07T00:00:00Z​In light of recent reports noting that physician burnout has reached epidemic levels (see the November 9, 2016, HRC Alerts), organizations may be interested in a November 23, 2016, article in the Harvard Business Review (HBR).
Can Surgical Checklists Increase the Frequency of Good Catches?https://www.ecri.org/components/HRCAlerts/Pages/HRCAlerts120716_Checklists.aspxCan Surgical Checklists Increase the Frequency of Good Catches?2016-12-07T00:00:00Z​Combined interventions lead to greater awareness and ability to act from staff members, and also tend to be more ambitious and sophisticated in approach, compared with single interventions, according to a retrospective analysis of the Safer Delivery of Surgical Services (S3) Program published in the December 2016 issue of the Annals of Surgery.