Public View

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Address Your Quality and Safety Issues

  • Establishing and maintaining a culture of safety
  • Communication—including test results reporting and tracking, e-mail,
    physician-to-physician communication, and patient education
  • Managing behavioral health, obstetric, and other high-risk patients

These issues and many others are addressed in online resources offered to military treatment facilities and purchased care providers as part of the TRICARE Quality Monitoring Contract.

In this program you have access to Continuing Medical Education (CME) courses, monthly webinars, e-mail newsletters, and web-based resources to help you save time and improve quality in your facilities.

To learn more, call (610) 825-6000, ext. 5800, or e-mail

See Our September 22, 2016, Kickoff Webinar

An overview of ECRI Institute's services for Military Treatment Facilities. Length: 52:38.


Download webinar slides

 What You'll Find Online

​Access evidence-based reviews of quality, patient safety, and compliance issues, self-assessment tools, standards and guidelines, and e-newsletters covering current topics in patient safety. Learn about common risks to patient care and safety through online courses, webinars, and more. 

Key features of the ECRI Institute resources include:

  • Online courses for military treatment facility and purchased care providers with Continuing Medical Education (CME) and continuing nursing education credits at no cost to healthcare providers
  • Links to archived webinars to supplement evidence-based training
  • Guidance articles, self-assessment tools, ready-made training materials on patient safety, quality, and compliance topics
  • Weekly e-news sent via e-mail with updates on patient safety, quality, and regulatory compliance
  • Toolkits on topics such as credentialing, quality improvement, test tracking, event reporting, and a sample risk management plan with step-by-step guides to implement these key programs
  • Sample policies and tools library for templates and examples
  • Q&A with ECRI Institute analysts for customized guidance on users' day-to-day needs.

 This Program Includes

Ambulatory Care Risk, Quality, & Safety Guidance
Also known as: Physician Practice Risk Management (PPRM)
Healthcare Risk, Quality, & Safety Guidance
Also known as: Healthcare Risk Control (HRC)
Physician Practice News
Risk Management News
Also known as: HRC Alerts
MHS Clinical Quality Management

 Sample Resources



Ask HRC: The Waiting Room Philanthropist HRC: The Waiting Room Philanthropist2018-05-14T00:00:00Z ​A risk manager recently asked ECRI Institute for help identifying and managing risks with a situation dubbed their "waiting room philanthropist," in which the widow of a cancer patient periodically visits the waiting room of the hospital's outpatient oncology clinic and hands out $100 bills to everyone in the waiting room. The woman is not herself a patient.
Ask ECRI: Patient Recordings in a Physician's Office ECRI: Patient Recordings in a Physician's Office2018-04-11T00:00:00Z ​​A risk manager recently sought guidance for handling patients who wish to record encounters with providers. In our response, ECRI Institute recommended first consulting with legal counsel to determine any applicable laws on consent to be recorded and whether one or both parties must provide consent.
Ready, Set, Go - Pressure Injuries, Set, Go - Pressure Injuries.pdfReady, Set, Go - Pressure Injuries2018-03-19T00:00:00Z ​​A tool for leadership addressing the importance of pressure injuries in their healthcare organizations and some questions to consider to improve care.
Ask HRC: Managing Patients with Opioid Use Disorder in Acute Care HRC: Managing Patients with Opioid Use Disorder in Acute Care2018-03-05T00:00:00Z ​An HRC member recently asked for information to support development of policies for managing patients with opioid use disorder in acute care. In our response, we note that a major concern in many acute care settings is how frequently patients present because of opioid overdose, undergo reversal (e.g., with naloxone), and are discharged but eventually return because they have overdosed again.
Ask ECRI: Managing Unsolicited Patient Information and Records ECRI: Managing Unsolicited Patient Information and Records2018-01-31T00:00:00Z ​​A risk manager recently wrote to ECRI Institute asking for guidance in handling patient records received from previous treating providers. In our response, ECRI Institute notes that complete and accurate medical record documentation fosters quality and continuity of care.