Public View

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Address Your Quality and Safety Issues

  • Establishing and maintaining a culture of safety
  • Communication—including test results reporting and tracking, e-mail,
    physician-to-physician communication, and patient education
  • Managing behavioral health, obstetric, and other high-risk patients

These issues and many others are addressed in online resources offered to military treatment facilities and purchased care providers as part of the TRICARE Quality Monitoring Contract.

In this program you have access to Continuing Medical Education (CME) courses, monthly webinars, e-mail newsletters, and web-based resources to help you save time and improve quality in your facilities.

To learn more, call (610) 825-6000, ext. 5800, or e-mail

See Our September 22, 2016, Kickoff Webinar

An overview of ECRI Institute's services for Military Treatment Facilities. Length: 52:38.


Download webinar slides

 What You'll Find Online

​Access evidence-based reviews of quality, patient safety, and compliance issues, self-assessment tools, standards and guidelines, and e-newsletters covering current topics in patient safety. Learn about common risks to patient care and safety through online courses, webinars, and more. 

Key features of the ECRI Institute resources include:

  • Online courses for military treatment facility and purchased care providers with Continuing Medical Education (CME) and continuing nursing education credits at no cost to healthcare providers
  • Links to archived webinars to supplement evidence-based training
  • Guidance articles, self-assessment tools, ready-made training materials on patient safety, quality, and compliance topics
  • Weekly e-news sent via e-mail with updates on patient safety, quality, and regulatory compliance
  • Toolkits on topics such as credentialing, quality improvement, test tracking, event reporting, and a sample risk management plan with step-by-step guides to implement these key programs
  • Sample policies and tools library for templates and examples
  • Q&A with ECRI Institute analysts for customized guidance on users' day-to-day needs.

 This Program Includes

Ambulatory Care Risk, Quality, & Safety Guidance
Also known as: Physician Practice Risk Management (PPRM)
Healthcare Risk, Quality, & Safety Guidance
Also known as: Healthcare Risk Control (HRC)
Physician Practice News
Risk Management News
Also known as: HRC Alerts
MHS Clinical Quality Management

 Sample Resources



Ask ECRI: Verbal Orders at the Receptionist's Desk ECRI: Verbal Orders at the Receptionist's Desk2018-08-29T00:00:00Z ​​A risk manager recently sought guidance on risks associated with a receptionist receiving verbal orders from providers and giving tests results to patients. In our response, we note that significant patient safety and liability risks are associated with untrained, unauthorized staff providing test results to patients or handling verbal orders from providers.
The Contest That No One Won Contest That No One Won2018-08-16T00:00:00Z ​Seven of the top architecture firms in Boston came together to design the perfect patient room in order to reduce the incidence of healthcare-associated infections.
Ask HRC: Encouraging Reporting of Violent Patient Incidents HRC: Encouraging Reporting of Violent Patient Incidents2018-08-06T00:00:00Z ​An HRC member recently sought resources to encourage staff to report incidents of patient violence and aggression that staff may perceive as less serious because no staff injury results. The member cites spitting or hair pulling as examples of such incidents. In our response, we note that the first step in encouraging reporting is for the organization to define the types of incidents it wants to track and design a form that reflects this desire.
Veterans Affairs/DoD Clinical Practice Guidelines Affairs/DoD Clinical Practice Guidelines2018-07-26T00:00:00Z ​During this webinar, attendees hear how the Clinical Practice Guidelines are developed and learn about a systematic process for successfully implementing CPGs at military treatment facilities. Additionally, the CPG champion at one MTF will describe the facility's experience in adopting the CPG for low-back pain.
ECRI Institute’s Top 10 Patient Safety Concerns for Healthcare Organizations 2018 Institute’s Top 10 Patient Safety Concerns for Healthcare Organizations 20182018-06-21T00:00:00Z ​ECRI Institute has released its newest list of the Top 10 patient safety concerns confronting healthcare organizations. This webinar will review the 2018 ECRI Institute PSO Top 10 patient safety concerns to share how improving systems and processes can reduce the risk of harms that these safety concerns identify.