Public View

​​​​​​​​​​​​​​​​​​​​​​Address Your Quality and Safety Issues

  • Establishing and maintaining a culture of safety
  • Communication—including test results reporting and tracking, e-mail,
    physician-to-physician communication, and patient education
  • Managing behavioral health, obstetric, and other high-risk patients

These issues and many others are addressed in online resources offered to military treatment facilities and purchased care providers as part of the TRICARE Quality Monitoring Contract.

In this program you have access to Continuing Medical Education (CME) courses, monthly webinars, e-mail newsletters, and web-based resources to help you save time and improve quality in your facilities.

To learn more, call (610) 825-6000, ext. 5800, or e-mail

See Our September 22, 2016, Kickoff Webinar

An overview of ECRI Institute's services for Military Treatment Facilities. Length: 52:38.


Download webinar slides

 What You'll Find Online

​Access evidence-based reviews of quality, patient safety, and compliance issues, self-assessment tools, standards and guidelines, and e-newsletters covering current topics in patient safety. Learn about common risks to patient care and safety through online courses, webinars, and more. 

Key features of the ECRI Institute resources include:

  • Online courses for military treatment facility and purchased care providers with Continuing Medical Education (CME) and continuing nursing education credits at no cost to healthcare providers
  • Links to archived webinars to supplement evidence-based training
  • Guidance articles, self-assessment tools, ready-made training materials on patient safety, quality, and compliance topics
  • Weekly e-news sent via e-mail with updates on patient safety, quality, and regulatory compliance
  • Toolkits on topics such as credentialing, quality improvement, test tracking, event reporting, and a sample risk management plan with step-by-step guides to implement these key programs
  • Sample policies and tools library for templates and examples
  • Q&A with ECRI Institute analysts for customized guidance on users' day-to-day needs.

 This Program Includes

Ambulatory Care Risk, Quality, & Safety Guidance
Also known as: Physician Practice Risk Management (PPRM)
Healthcare Risk, Quality, & Safety Guidance
Also known as: Healthcare Risk Control (HRC)
Physician Practice News
Risk Management News
Also known as: HRC Alerts
MHS Clinical Quality Management

 Sample Resources



Ask ECRI: Guidance on Business Associate Agreements ECRI: Guidance on Business Associate Agreements2017-08-30T00:00:00Z ​An ECRI Institute member recently asked for a sample business associate agreement as required by the Health Insurance Portability and Accountability Act (HIPAA) privacy rule and for guidance on implementing these agreements. The HIPAA privacy rule requires a written business associate agreement between a covered entity and a business associate that contains "satisfactory assurances" that the business associate will use and disclose protected health information (PHI) provided by the covered entity only as permitted under the terms of the agreement and in a manner that would not violate the HIPAA privacy and security rules if done by a covered entity.
Ask ECRI: Patient Complaints on Social Media, the HIPAA Privacy Rule, and Providers ECRI: Patient Complaints on Social Media, the HIPAA Privacy Rule, and Providers2017-08-02T00:00:00Z ​ECRI Institute members often ask for strategies to handle two concurrent concerns when patients complain on social media how to respond without violating the Health Insurance Portability and Accountability Act (HIPAA) privacy rule, and how to mollify providers who may have been personally criticized and feel frustrated if the health center does not respond.
Ask HRC: Best Practices for Specimen Handling HRC: Best Practices for Specimen Handling2017-07-24T00:00:00Z ​An HRC member recently asked for tools to address risks related to specimen preparation and management in pathology and general laboratories.
Litigation: Higher or Lower? Higher or Lower?2017-06-13T00:00:00Z ​In honor of National Healthcare Risk Management Week, June 19-24, 2017, we invite you to read about these legal cases and see whether the judgments and settlements are higher or lower than you expect.
Ask ECRI: Managing Policies and Procedures ECRI: Managing Policies and Procedures2017-05-24T00:00:00Z ​​​A risk manager recently wrote to ECRI Institute with questions about managing the organization's policies and procedures. For example, the risk manager asked, what is the difference between a policy and a standard operating procedure? And how often should policies be reviewed?