TriCare

Public View

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Address Your Quality and Safety Issues

  • Establishing and maintaining a culture of safety
  • Communication—including test results reporting and tracking, e-mail,
    physician-to-physician communication, and patient education
  • Managing behavioral health, obstetric, and other high-risk patients

These issues and many others are addressed in online resources offered to military treatment facilities and purchased care providers as part of the TRICARE Quality Monitoring Contract.

In this program you have access to Continuing Medical Education (CME) courses, monthly webinars, e-mail newsletters, and web-based resources to help you save time and improve quality in your facilities.

To learn more, call (610) 825-6000, ext. 5800, or e-mail TQMC@ecri.org.

See Our September 22, 2016, Kickoff Webinar

An overview of ECRI Institute's services for Military Treatment Facilities. Length: 52:38.

Play

Download webinar slides

 What You'll Find Online

​Access evidence-based reviews of quality, patient safety, and compliance issues, self-assessment tools, standards and guidelines, and e-newsletters covering current topics in patient safety. Learn about common risks to patient care and safety through online courses, webinars, and more. 

Key features of the ECRI Institute resources include:

  • Online courses for military treatment facility and purchased care providers with Continuing Medical Education (CME) and continuing nursing education credits at no cost to healthcare providers
  • Links to archived webinars to supplement evidence-based training
  • Guidance articles, self-assessment tools, ready-made training materials on patient safety, quality, and compliance topics
  • Weekly e-news sent via e-mail with updates on patient safety, quality, and regulatory compliance
  • Toolkits on topics such as credentialing, quality improvement, test tracking, event reporting, and a sample risk management plan with step-by-step guides to implement these key programs
  • Sample policies and tools library for templates and examples
  • Q&A with ECRI Institute analysts for customized guidance on users' day-to-day needs.

 This Program Includes

PUBLICATIONS  
Ambulatory Care Risk, Quality, & Safety Guidance
Also known as: Physician Practice Risk Management (PPRM)
Healthcare Risk, Quality, & Safety Guidance
Also known as: Healthcare Risk Control (HRC)
Physician Practice News
Risk Management News
Also known as: HRC Alerts
RESOURCES   
MHS Clinical Quality Management

 Sample Resources

 

 

Ask ECRI: Patient Responsibility for Following Up on Test Resultshttps://www.ecri.org/components/PPRM/Pages/AskECRI120617.aspxAsk ECRI: Patient Responsibility for Following Up on Test Results2017-12-06T00:00:00Z A risk manager recently asked for guidance on the patient's responsibility in following up on the results of tests that have been ordered. In our response, we note that providers are responsible for reviewing and following up on the results of the tests they order.
Ask HRC: Nitrous Oxide for Analgesia during Laborhttps://www.ecri.org/components/HRC/Pages/AskHRC103017.aspxAsk HRC: Nitrous Oxide for Analgesia during Labor2017-10-30T00:00:00Z ​An HRC member recently asked for guidance and information on the use of nitrous oxide as an option for labor analgesia. In our response, we noted that nitrous oxide is commonly used for labor analgesia in several countries; however, its use for this purpose is currently much less common in the United States.
Ask ECRI: Responding to Patient Complaints in Physician Officeshttps://www.ecri.org/components/PPRM/Pages/AskECRI092717.aspxAsk ECRI: Responding to Patient Complaints in Physician Offices2017-09-27T00:00:00Z ​​A risk manager recently asked whether the Centers for Medicare and Medicaid Services (CMS) requires that a physician's office respond to patient complaints in writing. Although a written response to complaints is not required by regulation for physician practices, good risk management and quality of care practices are to take patient complaints seriously.
Ask ECRI: Guidance on Business Associate Agreementshttps://www.ecri.org/components/PPRM/Pages/AskECRI083017.aspxAsk ECRI: Guidance on Business Associate Agreements2017-08-30T00:00:00Z ​An ECRI Institute member recently asked for a sample business associate agreement as required by the Health Insurance Portability and Accountability Act (HIPAA) privacy rule and for guidance on implementing these agreements. The HIPAA privacy rule requires a written business associate agreement between a covered entity and a business associate that contains "satisfactory assurances" that the business associate will use and disclose protected health information (PHI) provided by the covered entity only as permitted under the terms of the agreement and in a manner that would not violate the HIPAA privacy and security rules if done by a covered entity.
Ask ECRI: Patient Complaints on Social Media, the HIPAA Privacy Rule, and Providershttps://www.ecri.org/components/PPRM/Pages/AskECRI080217.aspxAsk ECRI: Patient Complaints on Social Media, the HIPAA Privacy Rule, and Providers2017-08-02T00:00:00Z ​ECRI Institute members often ask for strategies to handle two concurrent concerns when patients complain on social media how to respond without violating the Health Insurance Portability and Accountability Act (HIPAA) privacy rule, and how to mollify providers who may have been personally criticized and feel frustrated if the health center does not respond.